Toronto - 4 Days WFO
A Dynatrace Expert is a senior specialist in observability and AIOps responsible for architecting implementing and managing advanced Dynatrace solutions within large complex enterprise ecosystems.
This role goes beyond traditional monitoring emphasising platform architecture AI-driven operations (Davis AI) automation standardisation and proactive incident prevention.
Core Responsibilities
Dynatrace Platform Architecture & Ownership
Architect deploy configure and optimise Dynatrace SaaS or Managed environments for enterprise-scale operations.
Own and define the overall observability strategy encompassing applications infrastructure cloud containers and services.
Ensure platform scalability reliability cost efficiency and effective governance.
Intelligent Operations & Davis AI Enablement
Leverage Davis AI for automated anomaly detection deterministic root cause analysis based on causation noise reduction and consolidated problem insights.
Configure detection baselines rules and impact analysis to align with business services.
Promote proactive and preventive operations rather than reactive monitoring.
Advanced Use Case & Template Development
Develop standardised templates for monitoring and alerting by application or team.
Create templates for incident and problem workflows in line with ITSM practices.
Design dashboards for infrastructure applications SRE and executive leadership.
Establish reusable best-practice patterns to accelerate onboarding for applications and teams.
Automation & Monitoring as Code
Implement automation-focused observability using Dynatrace Configuration as Code (Monaco).
Integrate with Terraform Ansible Jenkins and CI/CD pipelines.
Automate the deployment of dashboards alerts management zones and governance policies.
Connect Dynatrace to event-driven and automated remediation workflows.
Deep Performance & Root Cause Analysis
Perform advanced performance troubleshooting across distributed microservices cloud and hybrid infrastructures and Kubernetes or containerised platforms.
Analyse distributed traces logs metrics dependencies and service flows.
Provide actionable recommendations that extend beyond diagnostics.
DQL Dashboards & Advanced Analytics
Develop optimised Dynatrace Query Language (DQL) queries for custom analytics executive and operational dashboards and cost reliability and performance optimisation.
Build dashboards using Dynatrace Gen3 apps including Dashboards Workflows Services Problems and Distributed Traces.
Cross-Team Enablement & Advisory
Act as a Subject Matter Expert (SME) for infrastructure SRE/DevOps application and platform teams.
Lead workshops knowledge-sharing sessions and best-practice reviews.
Advise teams on observability maturity roadmap development and implementation strategy.
Required Skills & Experience
Mandatory Technical Skills
Hands-on experience with the Dynatrace platform.
Strong knowledge of Davis AI Smartscape topology distributed tracing service and dependency analysis.
Advanced Dynatrace Query Language (DQL) expertise.
Experience working with cloud platforms such as Azure AWS and GCP.
Comprehensive understanding of Application Performance Monitoring (APM) infrastructure monitoring and AIOps principles.
Required Skills:
Android and iOS
Dynatrace Observability & AIOps Architect • Toronto, Ontario, Canada
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