Scheduling Specialist (Permanent Full Time)About UsTraverse Independence primarily supports individuals with acquired brain injuries (ABI) to live independently in the community. As a centre of excellence, we empower and connect clients on their journey to independence. We offer a comprehensive range of services across the continuum of care, including:Adult day programsServices for individuals experiencing homelessnessMainstream outreach in clients' homesTransitional living programsSupportive housingJob OverviewAs a full-time Scheduling Specialist, you will report to the Manager of Community Services, and will be responsible for: Providing comprehensive scheduling services and recommending solutions to ensure minimum staffing levels are met and maintained, coordinate site coverage, and assume ownership of filling both scheduled and unscheduled absencesApproving overtime when necessary, according to guidelines providedMonitoring and coordinating absence and scheduling documentation/informationUpdating and maintaining all scheduling documents including but not limited to call-sheets and master schedulesMaintaining current knowledge of the collective agreement, relevant Acts and Regulations Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work-related tasks in compliance with policies, procedures, legislation, and regulation and identifying non-compliance for resolutionAvailability to support site coverage throughout scheduled shifts as well as on-call responsibilities including early mornings, evenings, and alternating weekends.Status: Full Time (Non-Bargaining Unit), hybrid role working approximately 30.0 hours per week.QualificationsPost-secondary education with applicable business coursesSkilled in current software programs including advanced Microsoft Office and WindowsMinimum one year experience in administrative dutiesExperience with scheduling software and HRIS an assetExcellent communication, interpersonal, organizational and time management skillsAbility to meet tight deadlines, while handling multiple tasks and working effectively as a team memberAwareness and observance of confidentiality in relation to clients and staffKnowledge and understanding of the needs of persons with disabilitiesCurrent knowledge of Collective Agreement, ESA, and any other relevant legislationAccommodations Traverse Independence is committed to building an accessible and barrier-free workplace that provides employment opportunities in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.Please contact our Human Resources Department if you require any accommodations to ensure you can participate fully during the recruitment and selection process.
Scheduling Specialist - Full-Time • Kitchener, ON, CAN
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