Communications Manager

Kelly’s customer, a respected organization based in downtown Toronto, is seeking a Bilingual Communications Manager (English/French) to lead and evolve its internal and external communications strategy. This is a high-impact role for a strategic, hands‑on communications professional who thrives in a regulated environment and is passionate about clear, inclusive, and accessible communication.

In this role, you will shape how the organization communicates with internal teams, external partners, regulators, and the public, all the while ensuring alignment with the organization’s mission, vision, and strategic priorities.

Responsibilities

• Develop, implement, and oversee comprehensive internal and external communications strategies that support daily operations, regulatory compliance, and long‑term strategic goals
• Act as a key liaison with regulatory bodies, government agencies, and internal and external system partners
• Oversee and manage all communication channels, including the corporate website, public register, and digital platforms
• Plan, organize, and deliver high-quality live and virtual events such as Town Halls, stakeholder meetings, and professional development sessions
• Ensure a consistent, professional brand across all organizational materials, presentations, and communications for senior leadership, committees, and external audiences
• Ensure full compliance with AODA standards across all internal and external communications
• Create, review, and approve communications to ensure alignment with Diversity, Equity, and Inclusion (DEI) principles
• Serve as a media contact and represent the organization in external partner initiatives, as required
• Monitor the external environment for emerging issues, trends, and risks, including crisis and regulatory considerations, and proactively adjust communication strategies
• Use analytics and monitoring tools to evaluate communications effectiveness and provide data‑driven recommendations and reports
• Coordinate and manage professional translation services (English and French) across all communication methods
• Manage departmental budgets, records, procurement, and expense approvals in alignment with organizational policies
• Perform other related duties as required

Requirements

• Fluency in English and French (verbal and written) – required
• Post‑secondary degree or diploma in Communications, Journalism, Public Relations, English, Political Science, Public Health, Health Communications, or a related field
• 5+ years of progressive experience in communications, public relations, or a related role
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and Adobe Acrobat
• Demonstrated experience with website design, content management systems, and user interface considerations
• Exceptional writing and editing skills with the ability to craft clear, professional, audience‑focused communications
• Strong verbal communication skills and confidence engaging with diverse stakeholders, including senior leaders, committees, regulators, and the public
• Excellent organizational, analytical, problem‑solving, and presentation skills
• Proven ability to manage confidential and sensitive information with professionalism and discretion
• Highly detail‑oriented with the ability to manage competing priorities in a fast‑paced, evolving environment
• Media training is considered an asset
• Direct experience working in a health‑regulated environment is strongly preferred

Perks

• Hybrid work model with flexibility to work from the downtown Toronto office
• Competitive salary ranging from $85,000–$95,000, depending on experience
• Comprehensive benefits package following a 3‑month probationary period
• A meaningful opportunity to grow personally and professionally while making a real impact in a purpose‑driven organization

If you are a bilingual communications leader who excels at strategy, execution, and stakeholder engagement, and are ready to take the next step in your career, please apply.

Why Kelly?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non‑traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

• Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodation for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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