HOUSE KEEPER

Overview

Job Number: +1(661)552-0132

Job Category: Housekeeping & Laundry

Location: Chelsea Hotel, Toronto, Ontario, Canada

Schedule: Full-Time

Position Type: Non-Management

JOB SUMMARY

Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).

Responsibilities

• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications / Requirements

• Physical ability to perform duties as described (lifting up to 25 pounds without assistance and more with assistance; ability to push/pull a cart and maneuver on varied surfaces).
• Ability to reach, bend, twist, and stand for extended periods; good motor skills and hand-eye coordination.
• Ability to communicate clearly and professionally with guests and team members.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Notification to Applicants

Chelsea hotel in Toronto International Airport takes seriously its obligations under provincial human rights and accessibility legislation. We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call +1(661)552-0132 or email [emailprotected] and a member of our Human Resources team will respond to your request. This phone number and email are for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

About Chelsea Hotel, Toronto

When you join the Sheraton family, you become a member of its global community. At Chelsea Hotel, Toronto, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver meaningful guest experiences, we encourage you to explore your next career opportunity with Chelsea Hotel, Toronto.

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