Talent.com
Royal De Versailles Jewellers
Client Care SpecialistRoyal De Versailles Jewellers • Toronto, ON, CA
Client Care Specialist

Client Care Specialist

Royal De Versailles Jewellers • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Responsibilities



  • Identify and assess clients needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools and procedures

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers

  • Assist with repairs and orders for items being sold and distrubuted within the store

  • Manage large amounts of incoming calls

  • Greet customers warmly and ascertain problem or reason for calling. Answer questions about warranties or terms of sale

  • Suggest solutions when a product malfunctions

  • Our focus at RDV is to provide exceptional support and service, leading to customer satisfaction and loyalty

  • A goal achiever; working individually and part of a team to achieve the store success

  • Upbeat, positive candidate with previous retail customer service experience

  • Point-of-Sale,in-store

  • Detail oriented

  • A goal directed achiever equally happy working individually and as part of a team in support of achieving store goals.

  • Our Commitment to our Associates: We are in the business of building long-term relationships with our clients and associates alike


Requirements



  • Minuium of 3 to 5 Years of Customer Care/Service

  • Excellent communication and presentation skills

  • Ability to multi-task, prioritize and manage time effectively

#J-18808-Ljbffr
Create a job alert for this search

Client Care Specialist • Toronto, ON, CA

Similar jobs

Client Service Associate

Aon CorporationMarkham, ON, CA
Full-time +1

Business Line: Individual Life Solutions.Markham and Toronto, Hybrid (https://www.NFP’s individual Solutions Division includes the key services of life insurance including, life insurance, living b... Show more

 • Promoted

Client Care Coordinator (Temporary), Cambridge

LVMH GroupToronto, ON, CA
Full-time

The Client Care Coordinator facilitates a seamless, exceptional client journey for aftercare inquiries and services with a focus on workshop operations, logistics, and performance.This role is base... Show more

 • Promoted

Client Processing Specialist

Hexaware TechnologiesToronto, ON, CA
Full-time

Client Processing - The Trade Processing and Settlements team facilitate the timely settlement of client trades and ensure that all pre and post settlement issues are resolved at the earliest oppor... Show more

 • Promoted

Mutual Fund Operations Specialist – Client Experience

CollaberaToronto, ON, CA
Full-time

A leading consulting firm in Toronto is seeking an individual to manage Adjustment Processing cases, ensuring accuracy and compliance.The ideal candidate will have 1-4 years of experience in shareh... Show more

 • Promoted

Client Services Associate

OctacomRichmond Hill, York Region, CA
Full-time

InTandem Talent is Octacom's Talent Acquisition Partner.Octacom is an enterprise software and services company focused on document and data management solutions.Founded in 1976 and headquartered in... Show more

 • Promoted

Client Partner

Bond Brand Loyaltytoronto, on, Canada
Full-time

At Bond, we design, build, and manage innovative solutions that help our clients deepen relationships with the people who matter most.Key and Emerging accounts, bringing together strategic advisory... Show more

 • Promoted

Senior Manager, Client Support

OceanMD, a WELL Health Companytoronto, on, Canada
Full-time

Senior Manager, Client Support.Join us as we change healthcare for the better.OceanMD, a WELL Health Company, is the leading provider of EMR‑integrated Patient Engagement and eReferral tools in Can... Show more

 • Promoted

Client Relationship Specialist

Cardinal Point Athlete Advisors | Focus Partners CanadaToronto, ON, CA
Full-time

As an employee of Cardinal Point Capital Management ULC, this position is centered on ensuring customer satisfaction, providing customer support, effective communication, utilizing analytical skill... Show more

 • Promoted

Client Service Associate

Ontario Pension BoardToronto, ON, CA
Full-time +1

Client Care Centre – Client Services.Permanent Full-time & 1-year Contract.The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension pl... Show more

 • Promoted

Client Service Coordinator

Bayshore HealthCareMarkham, ON, CA
Part-time

Client Service Coordinator(Job Number: 26004223)Primary Location:ON-MarkhamAdministrationEmployee Type:Part-TimePay Rate From:$26.Description:Bayshore HealthCare is one of the Canada’s leading prov... Show more

 • Promoted

Client Services Specialist - Bilingual Required

Peoples GroupToronto, ON, CA
Full-time

Advance your career as a Bilingual Client Services Specialist at Peoples Group's Toronto office.This role combines hybrid flexibility with a focus on excellent customer service.In this organized an... Show more

 • Promoted

Outbound Sales Client Specialist

MedcanToronto, ON, CA
Full-time +1

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! Th... Show more

 • Promoted

Client Implementation Specialist (2+ yrs exp. customer-facing, billing/revenue software req.)

#twiceasnice RecruitingToronto, ON, CA
Full-time

Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Client Implementation Specialist (2+ yrs exp.Get AI-powered ad... Show more

 • Promoted

Senior Mortgage Client Engagement Specialist

EQ BankToronto, ON, CA
Full-time

A financial institution in Canada is seeking a Senior Customer Engagement Specialist responsible for supporting reverse mortgage applicants.This role acts as a bridge between clients and various in... Show more

 • Promoted

Client Partner - Loblaw Advance

Loblaw Digitaltoronto, on, Canada
Permanent

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.Our unique position as one o... Show more

 • Promoted

Senior Client Engagement Specialist - Mortgage

EQ Bank | Equitable BankToronto, ON, CA
Full-time

A financial services institution in Toronto seeks a Senior Customer Engagement Specialist to support reverse mortgage applicants through various stages of the funding process.Candidates should have... Show more

 • Promoted

Client Coordinator

SPECTRAFORCEToronto, ON, CA
Full-time

SPECTRAFORCE is a global talent solutions and IT services firm that helps people build meaningful careers while supporting Fortune 500 and high-growth organizations with their workforce needs.With ... Show more

 • Promoted

Client Success & Support Specialist

Bikini Bottom ConsultingToronto, ON, CA
Full-time

A consulting firm in Toronto is seeking a Customer Service Representative.You will be the primary contact for customers, addressing their inquiries and maintaining high customer satisfaction.Ideal ... Show more