RQ07748:Sr. Business Analyst

About the job RQ07748:Sr. Business Analyst

Hybrid work: will work in office 3 days per week (40 St. Clair West, Toronto) and 2 days remotely.

Responsibilities

• Provides business analysis support on large-scale, complex, high-profile, and high-risk I&IT projects (multiple) for the Ministry of Indigenous Affairs and First Nations Economic Reconciliation (IAFNER).
• Ensures business requirements are fully captured and aligned with project deliverables, ensuring that business needs are met on time, within scope, and budget, while adhering to OPS business analysis methodologies and frameworks for efficiency and cost-effectiveness.
• Communicates effectively, diplomatically and tactfully with multiple stakeholders and Ministry branches, ensuring all business needs and project requirements are clearly understood and documented.
• Facilitates business process changes using structured analysis techniques, methods, and frameworks to identify opportunities for improvements and ensure project success for both the business and the Ministry.
• Supports planning and delivery of business analysis activities using Agile and Digital approaches, ensuring smooth coordination between business needs and technical project deliverables.
• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
• Knowledge Transfer to Cluster assigned resources of BA artifacts, business needs and related information gathered as part of the project.

Must Haves

• Formal Business Analysis Certification/Training with practical application of these methodologies in dynamic, cross-functional environments.
• Proven experience in digital transformation projects, working closely with stakeholders to define business requirements and translating them into actionable project deliverables.
• Ability to lead the development of digital roadmaps and optimize business processes for digital platforms, ensuring alignment with organizational goals.
• Experience in Agile methodologies, including managing product backlogs and facilitating timely delivery of business solutions.
• Strong analytical and problem‑solving skills demonstrated across multidisciplinary projects, collaborating with both business and IT stakeholders.
• Stakeholder negotiation and communication skills, ensuring alignment on project scope, timelines, and deliverables for successful project outcomes.
• Familiarity with digital tools and platforms, with the ability to recommend solutions that enhance user experience and streamline business processes.
• Experience ensuring compliance with digital standards and regulations (e.g., AODA), aligning with best practices in public or private sector digital initiatives.

Skills Experience and Skill Set Requirements

• Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
• Applies re‑engineering concepts to promote business improvements through alternative and cost‑effective service delivery approaches and leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies, develops strategies, prepares business cases and cost‑benefit analysis, and conducts feasibility studies for business I&IT initiatives.
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non‑functional requirements definitions for assigned projects; monitors progress, resolves problems and reports regularly to I&IT management and stakeholders.
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow‑up experience developing strategies, preparing business cases and cost‑benefit analysis.
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement.
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope; awareness of emerging I&IT trends and technologies.
• Excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills.
• A team player with a track record for meeting deadlines. Desirable skills: Experience in the use of information retrieval packages.
• Knowledge and understanding of Information Management principles, concepts, policies and practices; ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions.
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping.
• Experience in structured, object oriented and agile methodologies for user requirements.
• Experience developing performance measures for business analysis evaluation and subsequent follow‑up.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Knowledge and understanding of Business Analysis frameworks and best practices, such as those outlined in the Business Analysis Body of Knowledge (BABOK).
• Knowledge and understanding of Information Management principles, concepts, policies, and practices, with the ability to apply them in analyzing business processes and system requirements.
• Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards, ensuring business solutions comply with accessibility requirements.
• Ability to make recommendations on business process improvements and support decisions regarding the acquisition of software, hardware, and technology resources based on business needs and analysis.
• Experience in coordinating and monitoring business requirements and deliverables, identifying and troubleshooting issues as they arise, and providing ongoing business expertise to ensure project success and effectiveness.
• Ability to identify conflicts between business and functional areas and propose solutions to resolve these conflicts effectively to keep the project aligned with business objectives.
• Strong relationship management skills to handle client and stakeholder expectations, provide regular updates, and address potential conflicts between business requirements and project scope.
• Experience overseeing Digital First Assessment, Cyber Security, Privacy and Architecture and Project Gating for public sector projects.

Evaluation Criteria

Business Analysis Skills 40%

• Formal business analysis training or equivalent practical experience.
• Experience leading large, complex, and multidisciplinary projects.
• Strong analytical and problem‑solving skills, including requirements gathering and process mapping.
• Experience working in Agile environments, managing product backlogs, and ensuring delivery of business solutions.
• Digital transformation experience, enabling organizations to enhance their processes and technologies.
• Experience negotiating with clients and stakeholders to define clear, actionable business requirements.
• Ability to oversee and manage key project assessments (e.g., Digital First, Cyber Security, Privacy, and Architecture) for public sector projects.

Client and Technical Team Interaction 20%

• Ability to collaborate effectively with both business clients and technical teams.
• Proven experience facilitating discussions between stakeholders and technical staff to ensure alignment of business objectives and technical solutions.
• Experience managing stakeholder expectations and resolving conflicts to ensure smooth project delivery.
• Experience in Agile environments, fostering strong communication between cross‑functional teams to meet project goals.

Documentation 20%

• Experience producing high‑quality documentation, including business cases, requirements specifications, and process workflows.
• Ability to create detailed presentations, dashboards, briefing papers, and status reports for different audiences, including senior management and stakeholders.
• Demonstrated proficiency in maintaining clear, comprehensive project documentation throughout the project lifecycle.

Communication Skills 10%

• Strong verbal and written communication skills to convey complex concepts to both technical and non‑technical stakeholders.
• Proven ability to facilitate discussions, defuse tensions, and resolve issues.
• Experience in team‑building and managing relationships with senior management, internal and external stakeholders.

Agile/DevOps Experience 10%

• Experience working in Agile environments, managing sprints, backlogs, and sprint goals.
• Familiarity with DevOps practices, including continuous integration and delivery (CI/CD).
• Experience in supporting Agile/DevOps teams, ensuring alignment between business objectives and technical delivery.

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