Maintenance Supervisor - PM shift

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Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, "better-for-you" snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

• Position: Maintenance Supervisor - PM shift
• Department: Operations

Position Summary / Objective

The mandate of this position is to lead the implementation of Riverside’s Asset Reliability Program. The goal of the program is to ensure production equipment operates at optimum efficiency and effectiveness through the implementation of Best-in-Class Asset Reliability Methods.

Primary Responsibilities

• Demonstrate and uphold Riverside’s Core Values.
• Understand and enforce Health and Safety policies and procedures.
• Understand and enforce Riverside’s Food Safety policies and procedures.
• Assist in annual maintenance budget preparation.
• Assist in the development of annual maintenance priority objectives and vision.
• Unplanned Maintenance: Utilize equipment troubleshooting skills to solve complex issues and guide the team to equipment troubleshooting excellence.
• Liaise with outside vendors if needed to solve problems and develop corrective actions for equipment failures.
• Liaise with different stakeholders to coordinate maintenance team efforts to achieve the DAILY goal.
• Ensure downtimes are correctly documented, root cause analyses are completed, corrective actions are taken, and corrective action information is passed down to the Technician level (know/do/teach).
• Planned / Preventive Maintenance: Review work requests, plan, and prioritize work orders.
• Prepare a weekly schedule for a maintenance technician to execute.
• Hold WO start‑up meetings and provide guidance on WO.
• Provide leadership to the team to ensure schedule compliance.
• Lead the team to develop, implement and continually improve Preventive Maintenance programs. Introduce strategies to incorporate Predictive methods.
• Technical Skills Development for Maintenance Technicians: Identify knowledge gaps based on familiarity with equipment, experience, and ability to perform preventive maintenance.
• Develop a skill matrix for the team of maintenance technicians.
• Develop, implement, and document training plans.
• Provide mentorship to maintenance technicians.
• Asset Management: Ability to initiate and take ownership to develop solutions to repetitive failures and any other issues affecting operations by reliability-centered maintenance (RCM) and failure modes and effects analysis (FMEA).
• Audit preventive maintenance work to ensure quality work is performed and provide technical insight into Preventive Maintenance Optimization efforts.
• Support new CAPEX projects through verification of spare parts availability, timely training programs, commissioning support, and developing preventive maintenance program.
• Assist in setting up and maintaining spare part inventory.
• Continuous Improvement: Provide leadership to implement an effective Continuous Improvement Program. Promote ideas to be brought forward from the floor to support Kaizen culture and drive towards Best-in-Class operating efficiencies.
• Lead the Root Cause Failure Analysis effort for equipment failures.
• Act as a change agent, working with various departmental groups to assist in building a CI culture using tools such as Kaizen, SMED, and Lean.
• Act as Subject Matter Expert in cross‑functional CI initiatives.
• Leadership: Provide guidance, coaching, and mentoring to the Maintenance Team through the supervisory responsibilities of the position.
• Ensure process compliance with and retrain if needed.
• Engineering Projects: Assist, propose or manage capital projects as needed.
• Participate in Factory Acceptance Tests to verify equipment meets operational criteria.

Reporting Relationships

• Reports to the Maintenance Manager.
• Technicians and contractors performing work assignments report to this position.

Key Objectives

• Talent development.
• Uptime and OEE in collaboration with Operation.
• PM Schedule Attainment.
• # and outcome of Continuous Improvement projects.
• Annual Maintenance Cost as % of Line Capital Expenditure.

Education & Qualifications

• Over 5 years of supervisory experience, preferably in manufacturing environment.
• Undergraduate degree in Engineering is preferred.
• Previous experience in trade will be considered.
• Experience in a food manufacturing environment will be an asset.
• Proficiency in Microsoft Access, Excel, Computerized Maintenance Management System.
• Experience in CAD drawing software will be an asset.
• Ability to work different shifts as required.

Skills and Abilities

• Exceptional time management and organizational skills, self‑starter with a high level of initiative and adaptability.
• Demonstrate leadership quality while being a team player with a positive attitude.
• Strong oral and written communication skills.
• Technical aptitude including ability to read and interpret mechanical drawing, electrical drawing, user manuals, Bill of Materials, regulations code, etc.
• Critical thinking and analytical skills.
• Attention to details.
• Exhibit Riverside’s Core Values and preserve them by being a role model in a changing environment.

What We Expect

• Values‑led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork, and resourcefulness along with a good dash of fun.
• Unparalleled experiences and opportunities: Help us shape what this organization will look like and what we’ll offer the world, into the future.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation.

What We Offer

• Values‑led: We don’t cut corners or step on anyone or anything on our way to our summit. Every step you take must align with our values, no compromises.
• Courageous determination: As a family‑run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy.
• Humility: We take turns leading the way as we climb to the summit.
• Continuous improvement: We rely on each other to continuously improve everything we touch.

Benefits

• Immersive benefits program, with Riverside taking care of the costs.
• RRSP matching or 401k matching for an empowered financial journey.
• Join Employee‑Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights.
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program.
• An open concept work environment that embodies our Values.

How to Apply

If you have the commitment to excellence, the energy, the attitude and experience we need, please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.

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