Talent.com
Drillo.AI
Senior Product Manager - CRM & FraudDrillo.AI • Toronto, ON, CA
Senior Product Manager - CRM & Fraud

Senior Product Manager - CRM & Fraud

Drillo.AI • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Job Overview

We are looking for a Senior Product Manager with experience working in a fast-paced client-focused environment. You will be working in a cross-functional team of designers, developers, and QA to build a world class banking product focused on the next gen workers. We welcome candidates with experience building CRM systems, payments or fintech products, or fraud mitigation systems in payments or banking. Experience in all three areas is not required; strength in any two is valued.

Reports To

VP, Product Management

Responsibilities

  • Work with numerous stakeholders, including Product, Fraud, and Customer Support to understand and execute on the product roadmap.
  • Work with external partners to integrate third-party services into the core platform.
  • Design and build payment services that create a great user experience.
  • Lead the development of an in-house CRM system tailored for financial services or fintechs.
  • Gather requirements and create specifications for the engineering team.
  • Lead the integration of a third-party fraud platform with existing products.
  • Own the fraud product roadmap and define and report on KPIs by collaborating with risk and compliance teams to design and implement fraud mitigation features within payments and digital banking products.
  • Own the product backlog and prioritize work in sprints.
  • Write user stories and groom them for sprint planning.
  • Remove roadblocks for the engineering team at a business level to help with day-to-day delivery.
  • Work with customer support to identify, prioritize, and resolve production issues.
  • Document functional, non-functional requirements, and release notes for internal/external stakeholders.
  • Look at product analytics and user feedback to iterate upon existing features and to inform key product decisions.
  • Hold product demos for internal/external stakeholders.

Qualifications and Skills

  • 8-10 years of work experience in product management.
  • Ability to dive into the technical details as required.
  • Proven experience as a product manager working on mobile and web applications.
  • Experience in at least two of the following: building or integrating CRM systems (ideally in payments or fintech), product management in payments or fintech, or fraud prevention product in payments or banking. Candidates with depth in any two of these areas are encouraged to apply.
  • Strong written and verbal communication and presentation skills with the ability to communicate with technical and non-technical audiences.
  • Ability to execute high value projects while dealing with competing priorities.
  • Ability to think strategically with solving short-term problems while continuing to focus on long-term needs of the business.
  • Technology and design-focused individual with a strong understanding of agile development processes.
  • Degree in engineering, computer science, or equivalent, and product management experience.
#J-18808-Ljbffr
Create a job alert for this search

Senior Product Manager - CRM & Fraud • Toronto, ON, CA

Similar jobs

Senior Merchant Risk Pm: Global Fraud & Underwriting Leader - $150,000 - $200,000 A Year - Remote

Global Fraud & Underwriting LeaderEast York, Canada
Remote
Full-time

Seeking a Senior Product Manager for Merchant Risk to develop product strategies and lead cross-functional teams in a remote-first environment. Show more

 • Promoted

Senior Manager of Engagement & CRM

Tim Hortonstoronto, on, Canada
Full-time

Join Restaurant Brands International as the Senior Manager of Engagement and CRM, based in Toronto.Spearhead lifecycle strategies to transform member interactions at Tims Rewards.As a senior leader... Show more

 • Promoted

Sr. Manager, Enterprise Fraud and Risk Prevention -Bilingual

Bell CanadaToronto, ON, CA
Full-time

Manager, Enterprise Fraud and Risk Prevention -Bilingual.We are seeking a Senior Manager, Fraud Detection – Bilingual to lead three managers and a large unionized frontline team in a highly operati... Show more

 • Promoted

Senior Product Manager, PricingCenter

Guidewire SoftwareToronto, ON, CA
Full-time

PricingCenter is Guidewire’s pricing and rating platform for P&C insurers, helping carriers design, test, deploy, and execute pricing strategies with greater speed, control, and confidence.As Senio... Show more

 • Promoted

Senior Manager, Credit & Risk — Consumer Financing Builder

Clutch CanadaToronto, ON, CA
Full-time

A leading digital automotive platform is seeking a Senior Manager, Credit & Risk in Toronto to build and lead its consumer financing program.The role involves assessing risk, designing credit strat... Show more

 • Promoted

Platform Product Manager for Financial Risk

WealthsimpleToronto, ON, CA
Full-time

Join Wealthsimple as a Staff Product Manager and take charge of protecting clients from fraud risks.Engage in a hybrid work setup focusing on real-time decision-making solutions.As part of the Fina... Show more

 • Promoted

Senior Product Manager, Cluster Linking

ConfluentToronto, ON, CA
Full-time

Employer Industry: Data Streaming Technology.Why consider this job opportunity:.Opportunity for career advancement and growth within a fast‑paced, innovative company.Work directly with high‑profile... Show more

 • Promoted

Senior Product Manager (KYC - Fraud & Risk)

TruliooToronto
Full-time +1

We provide a robust benefits package for full‑time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an an... Show more

 • Promoted

Senior Product Manager - CRM & Fraud

Drillo.AIToronto, Ontario, Canada
Full-time

Job Overview We are looking for a Senior Product Manager with experience working in a fast-paced client-focused environment.You will be working in a cross-functional team of designers, developers, ... Show more

 • Promoted

Senior Product Manager, Portfolio Strategy and Integration

TD BankToronto, ON, CA
Full-time

Senior Product Manager, Portfolio Strategy and IntegrationPostulerremote type: Sur placelocations: Toronto, Ontariotime type: Temps pleinposted on: Publié aujourd'huitime left to apply: D... Show more

 • Promoted

Senior Azure Product Manager

Onico SolutionsRichmond Hill, York Region, CA
Permanent

The Senior Azure Product Manager will engage with Microsoft Partner Managers, Account Teams, and other support personnel while utilizing their knowledge of Partner Center, Marketplace, EMSP, AAMP, ... Show more

 • Promoted

Senior Credit Risk Leader — Team Management & Compliance

Industrial and Commercial Bank of China (Canada)Richmond Hill, York Region, CA
Full-time

A prominent banking institution is seeking a Credit Risk Manager to lead their credit analysis team.This role involves overseeing underwriting, ensuring compliance with policies, and managing a cre... Show more

 • Promoted

Product Manager - B2B

Kredivo GroupMarkham, York Region, CA
Full-time

Get AI-powered advice on this job and more exclusive features.We are looking for Product Managers that will collaborate with teams across divisions to deeply understand their opportunities and chal... Show more

 • Promoted

Senior Manager, Product Management

Staples CanadaRichmond Hill, York Region, CA
Full-time

Senior Manager, Product Management in this position will be redefining Staples.Traffic, Browse and Navigation Experience, Product and Collection pages, Shopping tools and recommendation engine.This... Show more

 • Promoted

Product Owner Role at Portfolio+

CprvisionWhitchurch-Stouffville, ON, CA
Full-time

Make an impact in fintech as a Product Owner at Portfolio+.Engage in customer-first product development in a hybrid work environment focused on driving results.As a Product Owner at Portfolio+, you... Show more

 • Promoted

Senior Product Manager - Cybersecurity Saas & Cloud (Equity) - C$160,000 - C$195,000 A Year

Leading cybersecurity firmToronto County, Canada
Full-time

Oversees the full lifecycle of a cybersecurity SaaS & Cloud platform, guiding product strategy from concept to post-sales, with expertise in technical product management and market trends. Show more

 • Promoted

Senior Product Manager for Payment Systems

ZipToronto, ON, CA
Full-time

Join a dynamic team as a Senior Product Manager focused on developing secure payment systems.Spearhead initiatives in risk management, fraud detection, and multi-currency transaction capabilities t... Show more

 • Promoted

Ratehub Senior Product Manager Role

RateHubToronto, ON, CA
Full-time

Join Ratehub as a Senior Product Manager, leading the Everyday Banking strategy in a dynamic, remote-first environment.Drive transformational change and enhance user experiences across financial pr... Show more

 • Promoted

Senior Product Manager

ODAIAToronto, ON, CA
Full-time

At RBC Borealis, you’ll be part of a fast paced, dedicated, and passionate product team that works directly with engineering, product management, machine learning researchers, and advisory teams to... Show more

 • Promoted

Senior Product Manager – Merchant Risk Strategy - C$150,000 - C$200,000 A Year - Remote

Financial Technology CompanyToronto County, Canada
Remote
Full-time

Seeking a Senior Product Manager to develop product strategies for merchant risk, ensuring safe consumer and merchant experiences.Responsibilities include roadmap development and leading cross-func... Show more