Established in 2012, Flint Learning Solutions specializes in delivering on-the-job activities seamlessly integrated into your regular workflow, enhancing your existing training programs. Our solution strategically addresses specific behaviors and corporate challenges. We use Machine Learning and Artificial Intelligence to create personalized learning experiences that adapt to how people actually work.
We’re hiring a Customer Success Coordinator (Implementation) to support the onboarding and implementation of new and existing clients. This is a hands‑on, client‑facing role focused on coordinating the onboarding and launch of custom training programs and guiding clients through the early stages of delivery.
As a growing software company, we’ve refined our onboarding process over the past year. This role focuses on executing a proven playbook, coordinating multiple client initiatives at once, and ensuring customers are set up for success from day one. You’ll work closely with senior Customer Success leadership and elevate more complex or strategic work as needed.
The first 90 days of a customer relationship are critical. This role helps ensure clients are onboarded smoothly, understand how to use the platform, and have a positive early experience. You’ll play a key role in turning sales commitments into successful, long‑term customer relationships.
We genuinely believe we’re changing the way people learn in organizations. Horace Mann said, “Education is the great equalizer,” and at Flint, we believe we’re helping individuals grow and learn within the environments they’re already in.
We also have fun doing it.
We work hard, but over the past 20+ years we’ve built a culture we’re proud of. We treat our colleagues with respect, enjoy working together, and keep things light with potlucks, Friday cocktails, and the occasional ping‑pong or foosball match. If you’re great at either, definitely tell us (for the record, I’m not).
#J-18808-LjbffrCustomer Success Coordinator • Toronto, ON, CA
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