Bilingual Trade Services Administrator

1 week ago Be among the first 25 applicants

At Aviso, we are dedicated to improving the financial well‑being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart.

Base pay range

CA$46,000.00/yr - CA$55,000.00/yr

Reporting to the Supervisor, Trade Services, the Bilingual Trade Services Administrator is responsible for the processing and settlement of mutual fund trades and GICs, completing trade corrections, adhering to regulatory standards and internal standards to meet necessary deadlines, and using reasonable judgement to resolve problems in daily tasks.

Who you are

• Service – You put your clients’ needs first, advocate service excellence, and work to deliver client‑centric solutions, proactively developing strategic partnerships.
• Execution – You are committed to achieving goals, focusing on “getting things done”, taking advantage of opportunities, and continuously improving personal performance.
• Collaboration – You work collaboratively with others, building trust and inclusion, and establishing effective relationships inside and outside the organization.

What your day looks like

• Ensure daily settlement totals match the central depository.
• Maintain daily settlement reports and request money movement for transaction settlement.
• Monitor trade rejections, identify issues, and correct them in the system or advise the Credit Union.
• Process GIC purchases, settlements, reconciliations, and maturities.
• Process pooled‑fund trades and settlements within specified SLAs.
• Review and complete financial and non‑financial adjustments.
• Review requests for completeness and accuracy, communicating with internal and partner staff to verify details.
• Communicate with mutual‑fund companies via letter of indemnity, email, or phone to correct and resolve issues.
• Respond to faxes from fund companies and credit unions promptly.
• Respond to queries from other Aviso departments promptly.
• Support external and internal partners using efficient processing methods and recommending solutions for timely and accurate issue resolution.

Requirements

• Post‑secondary education or professional development in a related field is an asset.
• Minimum 1 year of experience in the operations team of a financial services firm, preferably transaction services related.
• Successful completion of the Canadian Securities Course or IFIC Operations course is an asset.
• Fluency (written and spoken) in English and French is required.
• Dataphile, Fundserv, and Capital Markets experience is an asset.
• Ability to work independently to achieve required objectives within company and regulatory requirements.
• A creative and adaptable approach to solving problems.
• Self‑motivated and results driven.
• Strong attention to detail and accuracy.
• Proven ability to work well under pressure and in a fast‑paced environment.
• Strong customer service orientation.
• Strong organizational, time‑management and administrative skills.
• Proven decision‑making, prioritizing, and interpersonal skills with the ability to establish and maintain effective working relationships at all levels.
• Intermediate Excel and Microsoft Office knowledge.

Benefits

• Competitive compensation package that rewards and recognizes individual contributions.
• Excellent health, dental and insurance benefits.
• Generous vacation time, fitness benefit, parental leave top‑up options.
• Matching contributions to retirement program.
• Commitment to continuous improvement through learning and development, and an education assistance program.
• Regular social events to foster teamwork.

Equal Employment Opportunity

Aviso welcomes and encourages applications from all qualified individuals including persons with disabilities. If you require an accommodation, we will work with you to meet your needs in all stages of the hiring process.

Privacy Statement

By submitting your application, you consent to the collection, use, and disclosure of your provided personal information for the purposes of assessing your qualifications and suitability for employment with Aviso. Your information will be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial legislation. Your data may be shared with authorized personnel involved in the recruitment process and retained only as long as necessary to fulfill these purposes or as required by law.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Finance

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

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