Executive Assistant/Office Manager | Silver Hotel Group

Join the Silver Hotel Group Family

At Silver Hotel Group, we believe hospitality starts with people. That includes you. We’re a fast-growing, fun-loving, family-owned hotel management company that never forgets our roots. Our culture is built on passion, integrity, and the simple truth that YOU MATTER. Whether you're a guest, a team member, a partner, or part of the community, you're part of our story.

We’re looking for an Executive Assistant/Office Manager to join our team who is ready to roll up their sleeves, lead with heart, and help us build something exceptional.

Why You’ll Love Working With Us

We don’t just talk about culture, we live it! Here’s what you can expect when you join our team:

• A people-first environment where respect, appreciation, and fun are part of the everyday
• A chance to work with passionate, like-minded team members
• Opportunities to grow, lead, and make a real impact in a fast-paced, global-facing industry
• Annual Scholarship Opportunities (for you and your children)
• Annual Wellness Credits
• Donation Matching Program
• Volunteer Hour Rewards
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition
• Hotel Stay Discounts

Your Role

This role serves as the eyes and ears for the Chief Operating Officer (COO), connecting organizations, projects, and critical business information to the COO and serves as a trusted partner to deliver against the priorities of the business. This role will support multiple departments and functions and at any time could be involved in Human Resource initiatives, Corporate Impact activities and Sustainability projects.

The Executive Assistant/Office Manager is primarily responsible for:

• Act as a go-to resource for day-to-day administrative needs
• Help coordinate internal projects and assist with cross-department tasks
• Conduct research, compile reports, and prepare presentations as needed.
• Prepare agendas, meeting notes, and follow-up actions
• Handle travel arrangements, itineraries, and related logistics.
• Manage executive calendars, meetings, and communications
• Draft, proofread, and/or format executive presentations, communications and documents.
• Maintain organized digital/physical files and handle general office needs
• Support or lead HR, marketing, operations, finance, and Corporate Impact initiatives as required.

In addition to the core job responsibilities, the Executive Assistant/Office Manager will illustrate the ability and passion to:

• Live the corporate culture, personifying it in daily interactions with both guests and team members
• Be an engaging team member who is highly inclusive, inspiring, and able to relate to all levels
• Participate in a fun and supportive working environment where team members aspire to do what is right and are given the empowerment to execute

What You Bring to the Table

• Administration/Business certificate or degree preferred
• Minimum two years’ prior experience in supporting a senior executive or team
• Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
• Exceptional writing, editing, and proofreading skills
• Excellent organization and time-management skills
• Able to handle handle highly sensitive and confidential financial, legal, personnel and institutional information while exercising professionalism and discretion
• A high level of enthusiasm with an eagerness to tackle new projects and ideas, and jump in where needed

Let’s Build Something Exceptional

If you’re passionate about people and driven to create exceptional experiences, we want to meet you. At Silver Hotel Group, we don’t just build hotels. We build memories, careers, and a culture where everyone belongs.

This posting is for an existing vacancy

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S., and ranges from internationally branded full and select service hotels to independent and boutique hotels.

At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, Recognition.

As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention.

Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristics protected by law.