Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).
Key ResponsibilitiesRequirements
Benefits
Call Center & Contact Center Professionals • Toronto, ON, Canada
Serve members as a Contact Centre Member Connect Representative in a full-time capacity.Ensure memorable experiences through calls, chats, and emails while addressing all inquiries promptly.This po... Show more
Miratech helps visionaries change the world.We are a global IT services and consulting company that brings together enterprise and start-up innovation.Today, we support digital transformation for s... Show more
Enhance your sales career with MCI as a Remote Outbound Call Center Representative.Make impactful outbound calls from the comfort of your home.This position is designed for those who are driven and... Show more
Temporary, Full-time (12 months with possibility of extension).Our people are what drives our innovation, growth, and well-being.Reporting to the Operations Supervisor, the Call Centre Team Lead pr... Show more
The OpportunityThe Contact Center AI Platform Technical Lead is a hands‐on technical leader responsible for designing and delivering comprehensive solutions for various contact centers AI platforms... Show more
Our Call Centre is looking for highly talented, competitive sales professionals to join our outbound tele‑fundraising team and provide our clients with best‑in‑class fundraising services.If you are... Show more
A leading Business Process Outsourcing company is seeking Remote Call Center Representatives to offer outstanding customer support from home.Responsibilities include answering customer inquiries an... Show more
Manages contact center operations, vendors, and processes.Improves efficiency and partners with stakeholders.Requires experience in contact center management. Show more
Lead an inbound and outbound collections call center, managing teams and operations to achieve KPIs, regulatory compliance, and customer satisfaction.Focus on performance through analytics, coachin... Show more
Lead global strategy for contact center enablement, focusing on learning, risk, and business delivery to enhance customer experience and operational efficiency. Show more
A growing business services company is seeking Remote Call Center Representatives to support customer service initiatives for well-known clients.In this role, you will handle inquiries, promote pro... Show more
Full-time | In-Office | Toronto, ON, Canada.We're looking for highly talented, competitive sales professionals to join an outbound tele-fundraising team.If you're passionate about making a differen... Show more
A leading communications company is hiring an Enterprise Account Executive to drive enterprise sales for cloud-based Unified Communications and Contact Center solutions.The ideal candidate will hav... Show more
Drive efficiency at Teleperformance as a Business Analyst, utilizing your analytical skills to optimize call center operations effectively.Your focus on data will enhance customer satisfaction and ... Show more
Quit your day job, come help us save the world!.If you are a mature sales or call center agent, come join our team of professional fundraisers to elevate your career and use your skills to help mak... Show more
Remote Call Center Representative - Remote.MCI is a rapidly growing technology-enabled business services company in the USA, with a global call center footprint across multiple countries.We deliver... Show more
Handles incoming service calls from clients, or potential clients, having questions regarding their current account relationships or seeking information about additional products and services.Compl... Show more
Le poste consiste à résoudre les problèmes des clients via différents canaux, à gérer des plaintes et à collaborer avec d'autres équipes tout en prenant des décisions. Show more
Manage a member contact centre team, implement strategy, ensure high service levels, and drive growth through product recommendations and agent coaching.Role involves KPI management and technology ... Show more
Become the Contact Center AI Platform Leader at Definity, where you will be pivotal in designing effective AI solutions.Empower contact center operations with your hands-on leadership and technical... Show more
