Leader, Patient Safety, Quality & Accreditation

The Leader, Patient Safety, Quality and Accreditation (PSQA) assists the Executive Director and Senior Executive Director with planning, implementing, coordinating and monitoring program-specific, population-based quality and performance improvement programs, focusing on maintaining an environment of continuous improvement.

Works in collaboration with Quality, Safety, and Risk Management at PHSA and clinical and administrative leaders and staff within and across BCCA to prioritize improvement projects, and develops, implements, monitors, and evaluates the process.

What you'll do

Work with program staff to develop, implement, and evaluate indicators of quality outcomes and performance; prioritize quality initiatives based on program functions, needs and performance measurement system;

plan, develop and implement Patient Safety and Quality Improvement (PS&QI) education, initiatives and materials including evaluation and PS&QI sustainment tools.

Ensure BCCA program-based quality and safety activities are in alignment with accreditation requirements. Provides accreditation education to program staff as required.

Leads program level actions to respond to recommendations arising from accreditation surveys, and to address new accreditation requirements.

Lead retrospective (e : Root Cause Analysis) and / or prospective reviews (e.g. Failure Modes Effect Analysis) necessitated by safety events, critical incidents or process issues related to the program;

monitors program staff and physician perceptions of safety, risk and quality improvement.

• Proactively educate program staff regarding regulatory issues, new statutes and / or guidelines, and safety, quality, and risk management activities
• Contribute to continuous quality improvement of the department by identifying and evaluating new initiatives, developments, and trends in PS&QI, participating in agency lead process improvement initiatives.

What you bring

Qualifications :

• Master’s degree in nursing, Health Administration, related health discipline or other relevant area
• A minimum of five (5) years of clinical practice in the program area or an equivalent level of education, training, and experience.
• Additional experience in leadership and quality and safety.

You have :

• Knowledge and expertise in Quality Management, Performance Improvement, Patient Safety and Accreditation standards preferred.
• Working knowledge of legal, ethical, and clinical issues associated with standard of care practices, and Accreditation Canada requirements.
• Working knowledge of evaluation techniques and methodologies including statistical analysis methods and presentation of information.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That’s why we’re focused on your care too offering health, wellness, development programs to support you at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type : Regular, Full-Time

Salary Range : $88,990 - $127,923. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan.

Salary will be prorated accordingly for part time roles.

Location : 600 W 10th Ave, Vancouver, BC V5Z 4E6

Applications will be accepted until position is filled.

Hours of Work : Monday to Friday; 0800-1600

Requisition Number : 165362E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.