Triage Coordinator

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; continuous improvement of quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Heart Health, the Triage Coordinator takes a leadership role in developing, implementing, evaluating and coordinating a waitlist management system for the assigned area. The Coordinator plays an integral role in facilitating a patient‑specific plan that establishes a streamlined process, timely and appropriate access, and placement to necessary care. The position provides support and information to patients and families awaiting cardiac services and works closely with referring physicians, the British Columbia Cardiac Registry, PHSA / CSBC, and peer coordinators in the province to ensure efficient and equitable access to cardiac services.

Responsibilities

The Triage Coordinator will :

• Lead the waitlist management system for the assigned area.
• Develop and implement patient‑specific plans for timely access to care.
• Provide ongoing support and information to patients and families.
• Collaborate with referring physicians, BC Cardiac Registry and other stakeholders.

Qualifications

Skills & Abilities

Link to Full Job Description

https : / / jd.viha.ca / JD3966.pdf

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