Settlement Counsellor (CP)

Competition #CP

Settlement Counsellor (CP)

Employment Type :

Permanent Full-time Bargaining Unit (1Vacancy)

Work Hours :

35 hours / week Mon-Fri 9am-5pm (Some evenings and weekends shifts may be required)

Work Setting :

Onsite - Limited opportunities to work remotely

Salary :

External G7 : $54097.76per year

Internal G8 : $55201.79 per year

Application Deadline :

December 17 2025by 11 : 59 pm

Program Overview Family Settlement Services

1491 Danforth Avenue Toronto Ontario

This position supports newcomers to successfully adjust to their new lives in Canada. This position increases newcomers knowledge of community resources available to them and enhances local communitys awareness of needs and issues faced by newcomers and immigrants. This position serves newcomer clients in person as well as through e-services and ensures that all program goals statistics and outcomes are met.

What You Will Do

• Provides one on one needs assessments information and orientation group programs and referral services to newcomers and their families and links them with community resources in housing healthcare education languages development employment career development and recreation.
• Provides supportive counselling and crisis intervention.
• Uses PIE model to capture intake needs assessment settlement plan evaluation and follow up activities.
• Keeps abreast of all immigration and government services related changes to ensure service quality.
• Provides services at satellite sites.
• Plans implements and evaluates a program plan that provides a range of opportunities available to newcomers and their families in the areas of settlement employment languages classes bridging programs computer training housing childcare and other services.
• Actively works with schools libraries community organizations recreational centres faith organizations local employers health and family centres local immigrant groups malls ethnic media and websites to maximize newcomers and immigrants access to resources and to enhance capacity for services.
• Collaborates with other units to enhance outreach capacity.
• Ensures that promotional materials are created updated and distributed and outreach activities are conducted as planned.
• Works with other WoodGreen staff to ensure on-going collaboration and co-ordination within the organization.
• Ensures that all client data are entered to database and iCARE accurately and in a timely manner.
• Maintains a database for client contacts and service profile.
• Creates and maintains a data base for community contacts
• Monitors and documents outcomes of all services including compiling client success stories.
• Reports all program related activities to the manager on a regular basis.
• Attend community meetings activities and events and actively promotes WoodGreen in a professional manner.
• Participates as part of the Family Settlement Service in developing and implementing unit goals and objectives.
• Engages in training and education to upgrade skills as directed by WoodGreen Community Services to fulfill the responsibilities of the position.
• Maintains all aspects of confidentiality relating to community partners community members and clients.
• Ensure the anti-racism objectives and community development principles of the organization are achieved within the program.
• Is responsible for representing the unit on internal staff committees as directly by the Unit Director and the Manager of Family Settlement Services.

What You Bring to the Team

What Will Set You Apart

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity please advise our People & Culture representatives at of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen assess or select applicants.

Required Experience :

Senior IC

Key Skills

Experience Working With Students,Organizational skills,Classroom Management,Behavioral Health,Classroom Experience,Mediation Experience,Special Education,Conflict Management,Teaching,Experience with Children,Public Speaking,Word Processing

Experience : years

Vacancy : 1