Information Officer and District Admin SupportGovernment of Alberta • City of Cold Lake, Division No. 12, CA

Information Officer and District Admin Support

Government of Alberta • City of Cold Lake, Division No. 12, CA

10 days ago

Job type

Full-time

Temporary

Job description

Information Officer & District Admin Support

Apply for the Information Officer and District Admin Support role with the Government of Alberta (Ministry : Forestry and Parks). This is a temporary, seasonal position at various locations across the North Region, Alberta – Cold Lake District.

Job Information

Requisition ID : 78419
Location : Cold Lake, Bonnyville, St. Paul, Elk Point, and other North Region sites.
Full-time – 36.25 or 40 hours per week
Temporary – Wage, Seasonal
Classification : Administrative Support 2 (AS2) / Administrative Support 3 (AS3)
Closing Date : Open until a suitable candidate is found

Salary & Compensation

AS2 (40 hrs) : $23.79 – $26.76 per hour

AS3 (36.25 hrs) : $23.34 – $29.53 per hour

Additional pay in lieu of benefits and vacation :

5.6% of regular wages for paid holidays

6% of regular wages for annual vacation pay

Shift premium – $3.25 per hour for weekends and holidays

Shift premium – $2.75 per hour for evenings

Provincial Parks Context

Provincial Parks are essential to the quality of life that Albertans enjoy. They conserve our natural landscapes and wildlife habitat and offer a broad range of nature‑based outdoor recreational opportunities.

The Cold Lake District is part of the Northern Region Alberta Provincial Parks operations. The Provincial Parks within this District are located in proximity to the communities of Cold Lake, Bonnyville, St. Paul, and Elk Point.

Roles & Responsibilities

Information Officer (AS2)

Operate AspiraOne system for camper registrations, reservations, cancellations, check‑outs, payments, and refunds.

Perform cash handling and point‑of‑sale operations.

Maintain facility security, cleanliness, and opening / closing procedures.

Execute retail sales of firewood, concession items, ice / ice cream, and rentals.

Manage inventory, restock merchandise, and notify management of low stock.

Record safety, accident, and wildlife occurrence reports.

Maintain lost and found records.

Distribute park materials and provide visitor information on activities, regulations, and nearby amenities.

Assist with emergencies, complaints, and coordinate with other staff.

Seasonal District Admin Support (AS3)

Review and reconcile campground and retail sales revenue using Excel and prepare weekly bank deposits.

Assist Information Officers with cash‑out discrepancies to ensure financial accuracy.

Support supervisor with booth and store inventory management.

Facilitate communication between program areas for operational efficiency and visitor satisfaction.

Coordinate and deliver training for Information Officers on business operations, reservation systems, and GOA processes.

Assist Visitor Services Supervisor by arranging coverage for staff absences.

Key Competencies

Agility – anticipate and adapt to changing priorities.

Drive for Results – champion innovation and maintain high standards.

Develop Self and Others – learn continuously and promote a learning environment.

Build Collaborative Environments – foster teamwork and open dialogue.

Systems Thinking – understand the role’s impact on larger goals.

Creative Problem Solving – assess options and implement effective solutions.

Qualifications

High school diploma.

English language proficiency.

Availability for weekend and evening shifts.

Valid, unrestricted Alberta Class 5 driver’s licence (or equivalent).

Criminal record check.

Standard First Aid and CPR certification.

Strong computer skills (Excel, Word, Outlook, Publisher).

Preferred Experience

Familiarity with campground operations and etiquette.

Experience with Shop.AlbertaParks.ca and / or AspiraOne.

Experience in customer service, cash handling, or administration.

Well‑developed interpersonal and communication skills.

Independent problem‑solving and adaptability.

Terms of Employment

Seasonal contract (Apr / May 2026 – Sep 2026).

AS2 : 40‑hour work week; AS3 : 36.25‑hour week.

Evening and weekend work required with premium pay.

Positions involve outdoor work in various weather conditions.

Adherence to Alberta Parks Uniform Policy required.

Additional Notes

Shared rental staff housing may be available based on position location.

Training will be provided to successful candidates.

Three work‑related references required for interview.

Initial costs for required documents / checks are the candidate’s responsibility; interview travel expenses are not reimbursed.

Important Links and Resources

Ministry of Forestry and Parks – https : / / www.alberta.ca / forestry-and-parks

Apply for jobs in Alberta Public Service – https : / / www.alberta.ca / apply-for-jobs-with-the-alberta-public-service.aspx

Alberta Public Service Benefit Information – https : / / www.alberta.ca / alberta-public-service-benefits

Professional learning and development – https : / / www.alberta.ca / professional-development-support-directive

#J-18808-Ljbffr

Create a job alert for this search

Information Officer • City of Cold Lake, Division No. 12, CA

Similar jobs

Student Assistant - Holy Cross Elementary School

Lakeland Catholic Schools • Cold Lake, AB, Canada

Full-time

Join Our Team at Lakeland Catholic School Division.Student Assistant (Educational Assistant).FTE) | Holy Cross Elementary School. Cold Lake, Alberta | 2025-2026 School Year.Lakeland Catholic School ...Show more

Last updated: 7 days ago • Promoted

Student Assistant - Assumption Jr / Sr High School

Lakeland Catholic Schools • Cold Lake, AB, Canada

Full-time

Join Our Team at Lakeland Catholic School Division.Student Assistant (Educational Assistant).FTE) | Assumption Junior Senior High School. Cold Lake, Alberta | 2025-2026 School Year.Lakeland Catholic...Show more

Last updated: 7 days ago • Promoted

Chief Executive Officer

Lakeland HR Solutions • City of Cold Lake, Division No. 12, Canada

Full-time

Stepping Stones Crisis Society | Cold Lake, Alberta.Stepping Stones Crisis Society is looking for a dedicated leader to guide its mission. This is more than a leadership role; it is an opportunity t...Show more

Last updated: 29 days ago • Promoted

Cook (PWLCL)

Connecting Care • Cold Lake, AB, Canada

Full-time

We want you to join our team! A place you can hang your hat and call home.We value the power of diversity, inclusion, individuality, dignity, knowledge, and hospitality. Our mission is to build and ...Show more

Last updated: 30+ days ago • Promoted

Information Officer and District Admin Support

Government of Alberta • City Of Cold Lake

Full-time +1

Information Officer & District Admin Support.Apply for the Information Officer and District Admin Support role with the Government of Alberta (Ministry : Forestry and Parks).This is a temporary, sea...Show more

Last updated: 10 days ago • Promoted

Information Technology Private Tutoring Jobs Cold Lake

Superprof • Cold Lake, Canada

Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

Last updated: 30+ days ago • Promoted

Academic tutoring Private Tutoring Jobs Cold Lake

Superprof • Cold Lake, Canada

Full-time +1

Last updated: 30+ days ago • Promoted

Seasonal Information Officer & District Admin Support

Government of Alberta • City Of Cold Lake

Full-time

A governmental body in Alberta is looking for an Information Officer & District Admin Support for a seasonal role in the Cold Lake District. The successful candidate will be responsible for operatin...Show more

Last updated: 10 days ago • Promoted

Multi-Drop Delivery Driver (Prescription Deliveries)

DeliveryEase • Cold Lake, AB, Canada

Full-time +1

SIGN-UP ON APP : Download the DeliveryEase app from the app store to sign-up as a driver.Delivery Driver (Prescription Deliveries). DeliveryEase is an on-demand prescription delivery platform committ...Show more

Last updated: 22 days ago • Promoted

OSC2526-01 Out Of School Care Workers - Cold Lake Elementary School

Northern Lights Public Schools • Cold Lake, AB, Canada

Full-time

Located in Alberta's scenic Lakeland region, Northern Lights Public Schools offers an inspiring place to live and work - with access to abundant outdoor recreation and stunning displays of the Auro...Show more

Last updated: 7 days ago • Promoted

25-045- ADVANCED CARE PARAMEDICS- COLD LAKE- PERMANENT FULL TIME (12hour)- RETENTION OFFERED

Associated Ambulance • Cold Lake, AB, Canada

Full-time +1

Position : 2 Advanced Care Paramedics (ACP).Status : Permanent Full-Time (12-hour shifts).Union ACP Retention Incentive Program. We are pleased to offer a retention incentive program for Union Advance...Show more

Last updated: 30+ days ago • Promoted

Maintenance (PWLCL)

Connecting Care • Cold Lake, AB, Canada

Full-time

We are currently searching for a.POINTSWEST LIVING COLD LAKE inCOLD LAKE, ALBERTA.Maintenance is responsible for the day-to-day operations and delivery of high-quality maintenance services.We are s...Show more

Last updated: 30+ days ago • Promoted

Arithmetic Private Tutoring Jobs Cold Lake

Superprof • Cold Lake, Canada

Full-time +1

Last updated: 30+ days ago • Promoted

Construction Coordinator (Mechanical)

Executrade – Your Recruitment Specialists • Cold Lake, AB, Canada

Full-time +1

We are seeking a Coordinator, Construction Services (Mechanical) for one of our clients.This role provides the opportunity to manage medium-complexity construction contracts, collaborate with Clien...Show more

Last updated: 28 days ago • Promoted

Surrogate Opportunity for Women 21–39 — Help a Family + Get Reimbursed.

Surrogacy4All • Beaver River, Canada

Permanent

Are you a compassionate woman who’s had a healthy pregnancy and wants to help others experience the joy of parenthood? Surrogacy4All helps Canadian women become altruistic s...Show more

Last updated: 8 days ago • Promoted

Statistics Private Tutoring Jobs Cold Lake

Superprof • Cold Lake, Canada

Full-time +1

Last updated: 30+ days ago • Promoted

C2526-37 Grade 1 Teacher - North Star Elementary School

Northern Lights Public Schools • Cold Lake, AB, Canada

Full-time +1

Last updated: 7 days ago • Promoted

Work From Home - Sales Representative - 60k / Year

Spade Recruiting • Grand Centre, Alberta

Remote

Full-time

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show more

Last updated: 30+ days ago • Promoted