Customer Service / Order Entry

Job Description

Job Description

Position :                              Customer Service Region :                                 Richmond Hill, ON Reports To :                          Operations Manager Anticipated Start Date :       March 1, 2022   Affinity Group Canada is a well established successful and growing company that prides itself on being one of the premier food brokers in Canada.  Since 1989, our success has been driven by the number of industry leading food manufacturers that we represent.  We pride ourselves on having a dedicated sales team, strong customer service orientation, extensive product knowledge and a professional, challenging and rewarding work environment. SUMMARY :   We are seeking a Customer Service / Order Entry person for our Richmond Hill office.  This person will be responsible for processing all orders on a daily basis and providing exceptional customer service. This position requires someone who is resourceful, results and detail oriented and demonstrates drive and initiative.  Must have the ability to exercise good judgement and be proactive.   Duties and Responsibilities :

• Processing orders received via EDI, I-Trade, Email and Phone
• Handle all customer inquires   The successful candidates must possess the following Knowledge, Skills and Abilities :
• MUST HAVE ORDER ENTRY EXPERIENCE
• Have excellent command of the English language both written and oral
• Must be able to multi-task
• Pleasant telephone manner
• Must be able to work independently
• Detail oriented
• Intermediate computer skills - Word, Excel, Spire a definite asset
• Outgoing and mature
• Organized, punctual and reliable
• Professional appearance and manner
• Be a team player   We offer a competitive wage and group benefit package.  Interested candidates should email resumes.  Only successful candidates that meet our requirements will be contacted.