Design Director

This role is part of our Personalized Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalized, digital communications that change perceptions, shape new behavior's, and shift market share for our clients including eBay, Ancestry, Walmart, and more!

JOB PURPOSE

The Design Director will be responsible for leading the creative direction on client projects, ensuring they meet and exceed expectations. This role involves setting the conceptual strategy, guiding the creative process, and ensuring the final work aligns with brand standards and industry best practices. The Design Director will also lead the design team and collaborate closely with clients.

KEY RESPONSIBILITIES

• Lead the creative strategy and execution across client projects, ensuring work meets high standards and aligns with client objectives.
• Collaborate with internal teams and clients to deliver creative solutions, guiding them from concept to final delivery.
• Mentor and develop the design team, ensuring they maintain high creative standards and pushing them toward excellence.
• Act as an ambassador for the agency, representing its values and work at client meetings and industry events.
• Contribute to new business development, pitches, and strengthening client relationships.
• Stay current on industry trends and best practices, sharing knowledge with the team and contributing to the DEPT®'s creative evolution.

WHAT WE ARE LOOKING FOR

• 7+ years of experience in a creative leadership role with a proven track record of producing high-quality, award-winning work.
• Strong creativity, leadership, and mentoring skills, with the ability to inspire and guide a team.
• Excellent communication and interpersonal skills, able to build strong relationships with clients and colleagues.
• Expertise in branding, marketing, and design tools (e.g., Figma, Adobe CS).
• A strategic mindset with the ability to deliver innovative solutions that meet client needs.
• A strong digital portfolio demonstrating your design and creative leadership expertise.

WE OFFER

• A flexible, hybrid working policy
• Mental health support, and company sick pay scheme.
• Full dental and healthcare cover starting from Day 1
• 15 days paid holiday (plus Public Holidays).
• Refreshments are provided in the office all week
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organized activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual in which employees come together and donate their skills to support local charities.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

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