Food Services Associate

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre, UHN Reactivation Care Centre and The Michener Institute of Education. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Job Description

Union: SEIU - Service
Number of vacancies: 1
New or Replacement Position: Replacement
Site: UHN West Park Healthcare Centre
Department: Nutrition Services
Reports to: Manager, Nutrition Services
Hours: hours per week
Wage Range: $ - $ per hour. Start rate non-negotiable.
Shifts: 11:30am - 7:30pm, Monday-Sunday including alternating weekends & Statutory Holidays
Status: Temporary Full-time
Closing Date: July 30, 2026

Position Summary
This role involves ensuring patient and food safety while providing a satisfying meal experience in a healthcare setting. Responsibilities include preparing and delivering meals, assembling patient trays accurately, maintaining cleanliness and sanitation, following food handling and infection control procedures, and operating kitchen equipment. The goal is to meet dietary needs, prevent contamination, and contribute to patients' well-being.

Duties

• Preparing and portioning menu items such as sandwiches, salads, desserts, entrees, soups, vegetables, and tube feeds based on tallies.
• Assemble food and drinks on the patient tray line according to written tray ticket orders.
• Assembling bulk supplies and delivering to patient units.
• Setting up, tidying, restocking, and cleaning the serving station. Sanitizing kitchen equipment and surfaces and
• Completing special cleaning tasks as needed to meet health department standards.
• Completing meal trays by adding beverages, ice cream, or bananas at the pantry level to fulfill orders. Recording food temperatures, delivering completed meal trays to patient bedside, and ensuring accurate patient identification. Distributing water jugs and snacks as required.
• Managing food cart delivery and pickup.
• Participating in dishwashing through rotations, including tasks like stripping the line, offloading, racking dirty dishes, and cleaning cutlery. Ensuring the dishwashing area is clean by the end of the day. Managing garbage as needed.
• Loading dish caddies with clean dishes, utensils, domes, and trays for patient meal service. Returning them to kitchen preparation and serving areas.
• Following strict food safety and infection control protocols.
• Strictly adhering to established food safety, handling, and infection control procedures. Regular hand washing is required.
• Performing various tasks as a Food Services Associate, with flexibility for different shifts, including days, evenings, and weekends.
• The role encompasses food preparation, assembling trays, maintaining cleanliness, dishwashing, and following safety protocols across different shifts. Its aim is to facilitate efficient food service operations while ensuring safety and hygiene and executing additional assigned duties.

Qualifications

• High School (Grade 12) diploma and Certification as a Food Service Worker (FSW) preferred.
• Completion and renewal (every 5 years) of the Advanced Food Handler's Certification.
• Proficiency in spoken and written English, as well as comprehension skills and basic mathematical skills.
• Ability to prepare and mix basic recipes and knowledge of food service equipment use and maintenance.
• Effective teamwork and minimal supervision skills.
• Physical capability to meet food production targets and timelines.
• Previous experience in food handling, preferably in a commercial food operation, especially healthcare.
• Familiarity with therapeutic diets and typical Canadian foods (preparation and content).
• Availability to work alternating weekends
• Satisfactory work record as part of the qualification assessment.
• Alignment with the center's core values and commitment to patient well-being.
• Awareness of factors affecting the safety of patients, staff, and visitors

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.