Sample Entry Coordinator - Eurofins Experchem Laboratories, Inc.

Sample Entry Coordinator - Eurofins Experchem Laboratories, Inc.

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Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2024, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.

This position is responsible for efficient sample management from the point of entry to distribution while also providing support for the creation and maintenance of various templates and records. It is a fast‑paced role that requires a high level of organisational skills, attention to detail, and the ability to work both independently and as part of a team.

RESPONSIBILITIES

• Log all incoming parcels and samples.
• Liaise regularly with customers and internal laboratory staff to ensure accurate sample logging information.
• Check client‑provided specifications and tests associated with the samples.
• Create and use communication channels with clients for clarifications and additional information.
• Verify that all incoming samples comply with in‑house methodology and SOPs.
• Remove samples from stability chambers daily and submit them to the lab with correct corresponding documentation.
• Deliver logged samples to the corresponding department(s).
• Archive all completed samples.
• Assist with the creation and updating of product templates in eLIMS‑BPT for sample registration.
• Assist in the creation of stability study templates in eLIMS‑BPT.
• Update account, contact, and pricing information in LIMS, CRM and ComLIMS systems as needed.
• Create new test codes / Request new test codes (if applicable).
• Maintain organized records of daily tasks and timelines.
• Scan new and revised Methods and Standardizations.
• Ensure required protocol compliance.
• Any other duties as requested by the Supervisor.
• Audit the registered samples as per in‑house/global SOPs and provided client documentation.

QUALIFICATIONS

• Team collaboration and good interpersonal skills.
• Good understanding of compendia resources such as USP, EP, and BP.
• Familiarity with analytical chemistry and major types of tests.
• Good knowledge of GMP and ICH guidelines and regulations.
• Fluency in reading, writing, and speaking English.
• Ability to work effectively under pressure and adapt to business requirements.
• Excellent knowledge of major computer programs such as Microsoft Outlook, Word, PowerPoint, and Excel.
• Interpersonal skills to develop and manage relationships with internal customers and suppliers.
• Comfortable communication with clients for clarification or inquiries related to sample booking.
• Ability to work independently.

BASIC MINIMUM QUALIFICATIONS

• 1-3 years of pharmaceutical/cosmetic/natural health products industry experience.
• Bachelor's Degree in Science or related field.
• Computer proficiency.
• Authorization to work in Canada.

EDUCATION

• A B.Sc. degree, preferably in Chemistry, or a diploma in a related field.
• A solid background and understanding of Chemistry or Microbiology is mandatory.
• Computer proficiency in Microsoft Office, especially Excel.

EXPERIENCE

• 1-2 years of academic or work experience in a laboratory environment.
• Able to work at a fast and consistent pace without getting distracted.
• Ability to work with minimal supervision.

OTHER REQUIRED SKILLS

• Excellent organizational skills.
• Strong verbal and written communication skills.
• High level of accuracy and strong attention to detail.
• Ability to multitask and remain calm under pressure.
• Must be proactive, self‑disciplined, and able to demonstrate a high level of productivity.
• Demonstrate satisfactory work performance and attendance record.
• Display a high level of professionalism.
• Willingness to learn with the ability to retain information quickly and apply knowledge to various scenarios.

ADDITIONAL INFORMATION

This position is based in an office within a laboratory environment; significant time spent sitting in front of a computer is required. Lifting requirements of up to 30lbs on a regular basis. Extra hours, weekends, and evenings may be required.

BENEFITS

At Eurofins we offer excellent full‑time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off.

Accommodation

Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e‑mail a request via the website at www.eurofins.ca.

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