Our Client is looking for a Senior Business Analyst to support a large-scale Digital Portfolio Management / New Ways of Working initiative.
The ideal candidate will combine strong Business Analysis and Portfolio Management experience with hands-on expertise building and rolling out solutions using the Microsoft 365 ecosystem.
Key Responsibilities
Gather, analyze and document business and functional requirements
Support Portfolio Management processes, including resource capacity planning, resource demand planning, prioritization and new work intake
Build, test and support the rollout of business applications and tools using MS365 technologies
Develop business processes, workflows, process maps and swim-lane diagrams
Create performance measures, KPIs and executive-level dashboards using Power BI
Conduct business process improvement and re-engineering activities
Develop traceability matrices, business cases and cost-benefit analyses
Work closely with business stakeholders, SMEs and technology teams
Support organizational change, training, documentation and knowledge transfer
Help deliver portfolio-wide digital tools to a large employee population
Must-Have Experience
Strong Senior Business Analyst experience
Experience in Portfolio Management, including resource management, capacity planning, prioritization, new work intake and executive reporting
Hands-on expertise with PowerApps, Power Automate, Power BI, SharePoint, Excel and Microsoft 365
Experience building and rolling out technical solutions across a large organization
Strong stakeholder engagement, communication and change management experience
Experience with requirements gathering, process mapping, workflows and business process modeling
Nice to Have
Healthcare or broader public-sector experience
Experience with Copilot / AI tools for business process improvement
Agile, structured or object-oriented requirements methodologies
Experience with governance / gating processes
Data modeling and Power BI drill-down dashboards
Business Analyst • Toronto, ON, Canada
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