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Teckhorizon Inc
Business AnalystTeckhorizon Inc • Toronto, ON, Canada
Business Analyst

Business Analyst

Teckhorizon Inc • Toronto, ON, Canada
12 days ago
Job type
  • Full-time
  • Quick Apply
Job description
Our Client is seeking an experienced Senior Business Analyst to support critical healthcare technology initiatives. The successful candidate will lead business analysis activities, stakeholder engagement, process improvement initiatives, and project coordination efforts supporting Long Term Care and healthcare systems modernization. Key Responsibilities Business Analysis
  • Lead end to end business analysis activities across project lifecycles.
  • Gather, document, validate, and manage business requirements.
  • Conduct business process analysis, business modeling, gap analysis, and impact assessments.
  • Create use cases, process flows, data models, business rules, and functional specifications.
  • Analyze defects and support issue resolution activities.
  • Develop business cases, feasibility studies, and cost benefit analyses.
Project Coordination
  • Maintain project plans, schedules, risks, issues, and status reporting.
  • Facilitate workshops, stakeholder meetings, and working sessions.
  • Coordinate activities across business, technical, vendor, and QA teams.
  • Support change management, training, communications, and user onboarding.
Stakeholder Management
  • Act as the liaison between business stakeholders and technical teams.
  • Lead SME working groups and stakeholder engagement sessions.
  • Present complex technical and business concepts to diverse audiences.
  • Build strong relationships across ministries, vendors, and healthcare partners.
Healthcare Systems Support
  • Support Long Term Care systems, licensing, inspections, critical incidents, and healthcare reporting processes.
  • Conduct gap analysis for vendor releases and system upgrades.
  • Develop user documentation, training materials, operational procedures, and support guides.
Required Experience Healthcare Domain
  • 5+ years supporting healthcare technology solutions.
  • Experience with Long Term Care systems, EMRs, HIS, Clinical Assessment tools, or Ontario Healthcare Reporting Standards.
  • Understanding of healthcare privacy and personal health information regulations.
Business Analysis
  • Extensive experience gathering and documenting requirements.
  • Business process reengineering and service improvement expertise.
  • Experience with business modeling, use case modeling, data flow analysis, and gap assessments.
  • Experience supporting production deployments and operational changes.
Technical & Business Knowledge
  • Strong understanding of data quality, data governance, and data access practices.
  • Experience with cloud based solutions and modern technology platforms.
  • Proficiency in Microsoft Office Suite and collaboration tools.
  • Knowledge of Ontario Digital Services standards and accessibility requirements.
Must Have Skills
  • Fixing Long Term Care Act 2021
  • Digital Service Standard
  • Ontario Design System (ODS)
  • Service Design Playbook
  • User Research (Interviews, Card Sorting, Empathy Mapping)
  • Business Process Reengineering
  • Lean Process Improvement
  • Stakeholder Management
  • Project Coordination
  • Miro
  • Microsoft Office Suite
  • Strong Written and Verbal Communication Skills
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Business Analyst • Toronto, ON, Canada

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