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Physioplus Health Group
Patient Coordinator - Toronto, ONPhysioplus Health Group • Toronto, ON, CA
Patient Coordinator - Toronto, ON

Patient Coordinator - Toronto, ON

Physioplus Health Group • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then PhysioPlus Health Group is looking for you! We’re looking for a dynamic and motivated Patient Coordinator in Toronto, ON with a positive attitude to assist with a variety of front office and administrative tasks.

PhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care.

We're offering you:

  • Full time hours
  • Established and stable practice
  • Paid onboarding
  • Career development opportunities (see below)
  • Ongoing skills development training to help build your skill set
  • Health & safety protocols to ensure a safe work environment
  • Company sponsored team events and outings
  • Fun, supportive and inclusive team that wants to help you succeed!

We believe in CAREER DEVELOPMENT!

  • Online courses and training
  • Sign up for a monthly (business) challenges that will help develop your skills
  • 1:1 mentorship and career development meetings to help you on your individual career path

Qualifications:

  • Prior work in retail e.g Zara, The Bay, Aldo, etc
  • Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
  • Familiarity with MVA billing and Telus Portal

Responsibilities:

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage patient calls and inquiries with a smile
  • Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Take payment from patients as they come out of the treatment room
  • Assist with the smooth day-to-day operations of the clinic
  • Attend and actively participate in team meetings
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Patient Coordinator - Toronto, ON • Toronto, ON, CA

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