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Manulife Insurance Malaysia
Global Operations & Marketing Tech Strategy DirectorManulife Insurance Malaysia • Toronto, ON, Canada
Global Operations & Marketing Tech Strategy Director

Global Operations & Marketing Tech Strategy Director

Manulife Insurance Malaysia • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description
  • Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de Join our Global Operations & Marketing Technology (GOMT) team!Collaborating with the VP, Tech Strategy and transformation; you will bring analytical thinking and a desire to learn and enable the execution of Manulife’s digital customer leadership strategy. The position is well-suited for someone who enjoys change, adapts quickly, and is able to navigate independently through complex processes. You’ll join a forward-thinking team of high-performing professionals focused on working together, challenging the status quo, and owning our future! Position Responsibilities : Support the development and execution of strategy through providing transparency into progress on strategic objectives in various formats and forums.* Lead a small offshore team to drive the reporting and maintenance of financial and operational metrics; work with cross-functional teams to operationalize and maintain a comprehensive set of strategic and operations important metrics used to measure the success of our transformation and delivery* Develop reports and increase thought leadership on technology trends, including partnering with Strategy Leads in other BUs and Functions.* Support the learning and development approach and execution for GOMT team members by working closely with internal teams and vendors.* Work closely with the Global Data Team on communications strategy and execution across teams, including leadership messaging for internal and external partners.* Champion GOMT people engagement strategy design and execution, including the planning and implementation of global town halls, off-sites, team building workshops, conferences, etc. Required Qualifications : Proven professional experience in strategy development, operating models, process engineering, change management, training, data analytics, including a post-secondary degree and / or Master’s degree or equivalent experience in Business, Engineering, Computer Science program.* Commercial and business sense to enable prioritization and strategic and fact based decision making.* Strong influencing and collaboration skills.* High level of proficiency with MS PowerPoint, Excel, PowerBI, Co-Pilot, SharePoint, Viva Engage.* Experience integrating business and technology teams.* Exceptional oral, written, and interpersonal communication skills with the ability to simplify complex technical concepts into business- and value-focused language; a key requirement is to communicate clearly and consistently keeping collaborators well-informed of progress and challenges.* Enthusiastic about people development, including team engagements, training, and development.* Advanced change management, project management (agile and waterfall), talent and training strategy and analytical skills for a variety of tasks.* Experienced in working with non-local team members from other global regions.* Remains current with emerging technologies across contact centre technology, MarTech, GenAI, automation, etc.* Must be willing to collaborate with teams in Asia in corresponding time zone.* Ability to multi-task, prioritize and attention to details, along with comfort in assisting with administrative and reporting tasks as needed* Prior experience in strategy, planning or consulting is an asset. When you join our team : We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.#LI-Hybrid À propos de Manuvie et de John Hancock La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse . Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi Chez Manulife / John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com. Région de référence du salaire Toronto, Ontario Modalités de travail Hybride L’échelle salariale devrait se situer entre $110,530.00 CAD - $205,270.00 CADSi vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à recruitment@manulife.com pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis. #J-18808-Ljbffr
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Global Operations & Marketing Tech Strategy Director • Toronto, ON, Canada

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