Talent.com
FYidoctors
Patient Services SpecialistFYidoctors • Toronto, ON MXX, CA
Patient Services Specialist

Patient Services Specialist

FYidoctors • Toronto, ON MXX, CA
17 days ago
Salary
CA$30.00 hourly
Job type
  • Full-time
Job description

Our FYidoctors Toronto - Bloor-Islington clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $ to $ hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

Create a job alert for this search

Patient Services Specialist • Toronto, ON MXX, CA

Similar jobs

Manager - Patient Support Program - C$125,120 - C$173,700 A Year

NovartisNorth York, Canada
Full-time

Lead operational projects for patient support programs, optimize workflows, manage budgets, and leverage CRM tools to improve patient experience and program outcomes. Show more

 • Promoted

Dynamic Patient Coordinator Role at PhysioPlus

Physioplus Health GroupToronto, ON, CA
Full-time

Embrace a fulfilling career as a Patient Coordinator at PhysioPlus Health Group in Toronto, ON, where your administrative skills will shine.Help create positive patient experiences while being part... Show more

 • Promoted

Client Services Role at CHATS

Community Home Assistance To Seniors CHATSAurora, York Region, CA
Full-time

Improve lives as a Client Services Worker with CHATS, providing essential support to adults for safer, organized living.Work both in-home and via virtual meetings.In the Client Services role at CHA... Show more

 • Promoted

Strategic Leader, Patient Support Programs - $64,870 - $137,500 A Year

Eli Lilly and CompanyEast York, Canada
Full-time

This role focuses on developing and implementing patient support strategies, requiring relevant experience in the pharmaceutical industry. Show more

 • Promoted

Patient Engagement & Retention Specialist Position

Vision CanadaToronto, Ontario, Canada
Full-time

Elevate patient experience at LASIK MD as a Patient Engagement & Retention Specialist in a hybrid role based in Downtown Toronto.Engage with patients through personalized consultations to ensure th... Show more

 • Promoted

Supportive Patient Services Partner Role

SunnybrookToronto, ON, CA
Full-time

Join the dedicated team at Sunnybrook as a Patient Services Partner, focusing on patient care in the B4/B4ICU.Engage deeply with patients while providing essential services to the healthcare team.I... Show more

 • Promoted

Remote Patient Support Specialist (Canada)

AVEEToronto, ON, CA
Remote
Full-time

A growing healthcare company is seeking a Customer Support Specialist to join their remote team across Canada.In this role, you will assist patients through various communication channels and help ... Show more

 • Promoted

Forest Hill Patient Coordinator Role

FhcdToronto, ON, CA
Full-time

Support pediatric dental excellence as a Patient Care Coordinator at Forest Hill Children's Dentistry.This position focuses on patient services and operational efficiencies within a nurturing envir... Show more

 • Promoted

QA Specialist - Deviation and CAPA

Sentrex Distribution Inc.Markham, ON, CA
Full-time +1

Monday to Friday - standard business hours.A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufactu... Show more

 • Promoted

Client Services Specialist - Bilingual Required

Peoples GroupToronto, ON, CA
Full-time

Advance your career as a Bilingual Client Services Specialist at Peoples Group's Toronto office.This role combines hybrid flexibility with a focus on excellent customer service.In this organized an... Show more

 • Promoted

Senior Specialist in Healthcare Data Standards

iVedha Inc.Toronto, ON, CA
Full-time

Transform healthcare data initiatives as a Senior Product Data Conformance & Integration Specialist.Lead integrations involving HL7 standards to ensure data quality across Ontario's health systems.... Show more

 • Promoted

Patient Services Administrator

The Yonge Street MissionToronto, ON, CA
Full-time

Yonge Street Mission (YSM) is a vibrant, non‑profit Christian organization leading a collective movement to end chronic poverty in Toronto.Since 1896, we’ve worked to transform the lives of people ... Show more

 • Promoted

Managed Services Specialist, EVV/RCM

AlayaCareToronto
Full-time

As a Managed Services Specialist, Revenue Cycle Management (RCM), you will help home and community care organizations protect their revenue and stay compliant so they can focus more time on deliver... Show more

 • Promoted

In Hospital Service Technician Specialist

LOC MedicalToronto, ON, CA
Full-time

LOC Medical, one of Canada's fastest growing businesses offers turnkey solutions to fit any hospital’s in-room patient education and entertainment needs.Hospitals have a big responsibility for prov... Show more

 • Promoted

Patient Coordinator - Toronto, ON

Altima DentalToronto, ON, CA
Part-time

Dentist is Canada’s largest majority dentist-owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees.Providing a long-term career in a growing network loc... Show more

 • Promoted

Patient Relations Specialist, Patient Relations - Full Time - Markham Stouffville Hospital

Oak Valley HealthMarkham
Full-time

Compensation: BAND E Range: $50.Work Schedule: Monday - Friday.Please note schedules may change due to operational needs.Serves as first point of contact for patients and families with questions, c... Show more

 • Promoted

Healthcare Client Services Coordinator Role

Spectrum Health CareMarkham, ON, CA
Full-time

Spectrum Health Care seeks a Client Services Coordinator to enhance client interactions and service scheduling within the healthcare sector.Deliver top-notch support and organizational skills as yo... Show more

 • Promoted

Full-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupRichmond Hill, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Senior Technical Specialist - Ambulatory

Scarborough Health NetworkToronto, ON, CA
Full-time +1

Job Title: Senior Technical Specialist - Ambulatory.Department: EO ENHANCE Ontario - Outpatient Team.Job Category: Professional Hospital.Job Type: Temporary (Fixed Term), Full time.Minimum - Maximu... Show more

 • Promoted

Medical Specialist | $180/hr Remote | Mercor

Crossing HurdlesToronto, ON, CA
Remote
Full-time

Medical Specialist | $180/hr Remote | Mercor.Position: Medical and Health Services Manager.Commitment: 10-40 hours/week, flexible and asynchronous.Duration: Project-based (3-4 weeks initially, pote... Show more