Talent Acquisition Team Lead

Location: Toronto, ON, CA

Hiring Salary Range: $85,000.00-110,000.00 / year

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Specific Accountabilities

• Through collateral relationships with respect to the Manager, Talent Acquisition and within context provided TA Lead will be responsible to fulfill following responsibilities:
• Assist in building a team culture of superior customer service by developing and leading a client-driven effort, constantly improving processes and procedures to meet changing technical and customer requirements in a pro‑active manner.
• Lead and execute Talent Acquisition–related projects, ensuring effective planning, stakeholder alignment, and successful delivery of key initiatives within established timelines and objectives.
• Lead, coach, and develop a team of recruiters by providing ongoing feedback, reviewing work for quality and accuracy, and ensuring adherence to established policies, processes, and best practices; monitor team performance and seek opportunities for continuous improvement by identifying efficiencies and streamlining processes.
• Lead and manage recruitment searches for confidential or high‑priority roles as required; step in on an ad hoc basis to support escalations or critical hiring needs, ensuring timely and effective resolution aligned with business requirements.
• Train and onboard new Talent Acquisition staff members.
• Provide training, advice and assist in the implementation of effective selection programs. Assist and evaluate the effectiveness of selection decisions.
• Conduct TA HR case monitoring and data integrity reviews to ensure that production and quality expectations are being met, providing timely feedback, and coaching to ensure performance metrics are being met or exceeded; observe employee demeanor, technical accuracy, and conformity to company policies; conduct ongoing observations of program performance and identifies training needs.
• Serve as first level of escalation point for complex or unique union, pay or other issues.
• Assist line management in analyzing job requirements, developing selection criteria, and evaluating candidates for selection.
• Coordinate the recruitment of students for graduate and co‑op student development programs and administer the Hydro One Summer Student hiring program.
• Responsible for managing and producing daily, weekly, monthly, and yearly Recruitment statistics and KPIs.
• Analyze KPIs to detect trends and recommend solutions that will contribute towards higher employee and manager satisfaction.
• Partner with the other COE's of HR team leads (HR Shared Services, DEI, Total Compensation, Talent Management, EDMT, Pay and HR Technology) to coordinate workflow and communications with key stakeholders; ensure seamless hand‑off of processes and deliverables.
• Identify and resolve gaps in knowledgebase provided to employees through the HR portal.
• Support the implementation of change initiatives such as new programs, processes, systems, and ways of working, inspiring team members to embrace change and continuous improvement.
• Advise clients on the interpretation and application of relevant legislation, such as the Employment Standards Act and Human Rights Legislation and, on the policies, and procedures related to resourcing issue.
• Oversee team of recruiters that provide recruitment and selection services to the business including conducting intake meetings with hiring managers, posting requisitions on the applicant tracking system, engaging prospective candidates, screening resumes, interviewing, and using other selection tools and systems as required.
• Recommend suitable sourcing solutions including the use of active or passive search, advertisements, social media, or other outreach techniques.
• Maintain recruitment related records in the applicant tracking system and related databases or spreadsheets.
• Coordinate and participate in career fairs, information sessions, networking events, on‑campus recruitment activities, and other off‑site events to promote employment opportunities at Hydro One.
• Perform other duties as required.

Essential Knowledge

• Requires knowledge of recruitment & selection tools and best practices.
• Comprehensive knowledge of relevant workplace legislation, including Employment Standards Act, Labour Relations Act, Ontario Human Rights Code, Occupational Health and Safety Act, Accessibility for Ontarians with Disabilities Act is essential.

Essential Experience

• Minimum 2 years of professional experience using LinkedIn Recruiter to source candidates.
• Minimum 2 years of experience in a unionised environment is considered an asset.
• Must have experience using an applicant tracking systems (such as Success Factors) to post job requisitions, screen applicants, and report on recruitment metrics.
• Must have experience presenting and speaking in front of groups.
• Previous recruitment advertising experience, branding, social media, and other outreach activities is considered an asset.
• Previous experience using Success Factors and SAP, including the BI reporting function, is considered an asset.

Selection Criteria

• A minimum of 6 - 8 years of recruiting experience.
• Bachelor's degree in human resources or related field.
• Knowledge of labour relations theory is considered an asset. This knowledge is normally acquired through the completion of post‑secondary level studies in Human Resource Management.
• Ability to attend and lead preparation for career events.
• Excellent computer skills, including proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Excellent attention to detail, time management, and organizational skills.
• Experience in providing coaching to Talent Acquisition staff members focused on high volume, rapid cycle recruitment with key performance metrics.
• Knowledge and experience in a wide range of current recruiting policies, best practices, and trends and the ability to grasp innovative technologies (experience with Applicant Tracking Systems and Success Factors) and innovative recruitment practices.
• Deep understanding and experience in the employee experience and employment branding.
• Drive for results with the ability to motivate a team to achieve goals. Ideal candidate will be self‑directed and initiative‑taking with a keen sense of urgency.
• Proven verbal and written communication skills with an emphasis on confidentiality to explain, simplify and/or interpret information of a complex nature; ability to prepare messaging for various audiences (i.e., Hiring Leaders, Executive Leadership, candidates, external recruitment partners etc.).
• Ability to think strategically with a strong sense of urgency while managing time and priorities.
• Advanced analytical skills with ability to conduct research and use independent judgment to problem solve.
• Strong customer service focus to clients across all levels of the organization.
• Collaborator - willing to pitch in when needed to help on projects, tasks, and initiatives; enjoys working in a collaborative environment.
• Results driven - commits fully to the job and is dedicated to developing and delivering outstanding work; focused on continuing improvements to the organization in striving for excellence.
• Solid interpersonal and relationship‑building skills - can develop trusted relationships with many partners across the organization, build credibility quickly, and partner effectively with others.
• People Management skills - leadership skillset, with the ability to coach and give immediate feedback, as well as develop their teams.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

The base salary for this role considers a variety of factors, including candidates' knowledge, skills, experience, education, and any applicable collective agreement requirements for union‑represented positions. Hydro One provides an extensive offering of programs to promote a culture of safety, wellbeing, inclusivity, and sustainability to enable our employees to be the best version of themselves. For management roles, compensation is based on the principle of pay‑for‑performance compensation philosophy, and the amount of annual adjustments and incentive payments depends on how well you and the company perform (subject to plan terms). We encourage open dialogue about compensation with our Talent Acquisition Team, who can provide more detailed information specific to this role.

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