Vice-president, client relationship

Overview

Do you enjoy connecting with clients and helping tackle business problems? Do you see opportunity where others see roadblocks or challenges? If so, this opportunity might be for you. The Relationship Lead role provides an opportunity to develop strong relationships with clients built on the foundation of a global organization that is in the business of better decisions.

Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit.

The salary range for this position is $126 000 - $168 000 CAD. The actual salary will vary based on applicant’s education, experience, skills and abilities, as well as internal equity. The salary may also be adjusted based on applicant’s geographic location.

Aon also offers you a generous incentive earning opportunity and a comprehensive benefits package.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Responsibilities

• Build and maintain strong client and prospect relationships, including C-suite engagement.
• Drive growth by introducing additional solution lines and ensuring smooth transitions.
• Lead annual planning, strategy development, and client communications.
• Monitor client satisfaction (Net Promoter Score), address risks, and implement Aon Client Promise activities.
• Partner with Delivery Leads to align on deliverables and join client meetings.
• Manage onboarding, budgets, forecasts, invoicing, and compliance.
• Ensure service value is clear and revenue aligns with work performed.
• Support client roundtables and maintain visibility with industry organizations.

How this opportunity is different

The Relationship Lead will ensure year over year growth of client revenue by expanding revenue/services to existing clients and working with Producers to build relationships with prospective clients to support new logo revenue, new logos identified by Producer, RFP, Global and local relationships.

The opportunity to work in a growth role that allows for the individual to grow, work with other functional areas, bring their strengths to the table to build a stronger practice and team. Our Health Solutions practice is founded on teamwork; we win as a team and lose as a team.

Skills and experience that will lead to success

• Hands-on experience in the Health Benefits realm is required
• Post-secondary degree or diploma in Business, Commerce or similar area of focus is helpful but not required
• Consistent track record to build, maintain and expand effective professional relationships across multiple partner groups
• High levels of Emotional Quotient/Intelligence (EQ) and eye for business
• Natural curiosity coupled with a positive mentality and approach to problem solving
• Life Insurance license will be required within 12 months if not already held

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

This is a newly created position.

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