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Klick
Business System AnalystKlick • Toronto, Ontario
Business System Analyst

Business System Analyst

Klick • Toronto, Ontario
30+ days ago
Job type
  • Full-time
Job description

Business System Analyst

Toronto, OntarioProduct Team – Product Team Klick Inc /Full-Time /HybridAbout Klick HealthMeet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!Most analyst roles keep you in spreadsheets. Few give you the chance to redesign how entire systems support healthcare and marketing innovation. This role is perfect for someone who thrives on problem-solving, loves digging into how things work, and wants to turn complexity into clarity that drives real outcomes.

Responsibilities

  • Bridge Business & Tech: Translate client and internal needs into clear system requirements that product and engineering teams can build.
  • Design Smarter Workflows: Map out processes, spot inefficiencies, and propose solutions that cut through complexity.
  • Champion Data & Insights: Ensure systems capture the right data, flow seamlessly, and deliver solutions stakeholders can actually use.
  • Own the Details: Write user stories, specs, and documentation that keep everyone aligned—then test to make sure solutions really deliver.
  • Partner Across Teams: Collaborate with product managers, engineers, QA, and external vendors to keep business and tech moving in sync.

Qualifications

  • Experience turning business needs into system requirements (5+ years in a BSA or similar role).
  • Comfort with core development platforms and the ability to quickly understand new technology/emerging solutions.
  • An understanding of healthcare/pharma compliance (FDA, HIPAA, 21 CFR Part 11) or curiosity to learn.
  • Ability to visualize workflows and data flows in ways others can understand.
  • Strong communication skills—you can explain technical details to non-technical people, and business goals to technical teams.
  • Bonus: exposure to healthcare software ecosystems

Why You’ll Love It

  • Impact: Your work directly shapes how life sciences companies connect with patients, providers, and payers.
  • Challenge + Purpose: A rare mix of systems analysis, problem-solving, and meaningful business outcomes.
  • Growth: Exposure to data, technology, operations, and strategy—you’ll expand your skillset beyond traditional business analysis.
  • Team: A culture that values curiosity, collaboration, and building smarter systems that matter.
  • If you’re an analyst who asks not only “What are the requirements?” but also “Why does this system matter for the business?” — you’ll thrive here.
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Business System Analyst • Toronto, Ontario

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