The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment. This position involves managing inbound calls, emails, and chats to address inquiries, resolve issues, coordinate queues, and provide information about Teladoc Health services. The representative ensures high customer satisfaction by addressing concerns professionally and efficiently, while occasionally handling crisis situations.
The versatility to work both independently and collaboratively as part of a dynamic team.
Outstanding telephonic communication abilities, enabling the clear and articulate explanation of complex concepts to our diverse member base.
Superiorproblem-solving capabilities and organizational acumen to address challenge effectively.
BENEFITS
REQUIREMENTS
Bilingual Customer Service - Work from Home - Flexible Schedule • Saint-Lambert, Quebec
Bilingual Customer Service Professional (EN/SP) – We are hiring 12 bilingual customer service professionals for a leading insurance company’s US retirement division.This hybrid role in Montreal off... Show more
A leading insurance company in Canada is seeking a Bilingual Customer Service Representative for a 12-month contract.This role involves providing exceptional service while responding to various cus... Show more
Customer Relations Agent – Bilingual.Montreal – great location! Steps away from the main public transit station.The Bilingual Customer Relations Agent is responsible for ensuring all client inquiri... Show more
Elevate your career with MCI as a Work-from-Home Bilingual Call Agent! Use your English and French skills to deliver top-notch customer support.This remote position offers you the chance to engage ... Show more
Join a team that’s transforming benefits administration.At Manulife Group Benefits Operations, the AdminAdvantage team connects people, technology, and expert services to simplify benefits administ... Show more
As a Bilingual Customer Success Specialist, you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area.Functioning as a consul... Show more
Empower clients as a Bilingual Customer Service Representative with Randstad Canada.This rewarding position features a competitive salary of $49,500 and a hybrid working model.In this role, you wil... Show more
Position Type:PermanentIf you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.As a national health solutions... Show more
Be among the first 25 applicants.The successful candidate will provide exceptional, daily operational service support to grow the Bank’s market share and maximize profitability of client relationsh... Show more
Join as a Bilingual Customer Care Representative, where your language skills shine.Provide exceptional service and build strong relationships in a vibrant work environment that values customer sati... Show more
When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and... Show more
Air Canada is hiring a Bilingual Customer Sales and Service Agent for its Montreal call centre in Dorval, Quebec.This is a full‑time unionized position (.Answer calls promptly and professionally.Pr... Show more
Bilingual Customer Service Representative.Full Timehours/ 1 yearcontract.Location: Laval, Quebec – 100% in office.Hours: Monday – Friday 8:30am – 5:00pm (½ hour lunch).Training & Development - Acce... Show more
As a Bilingual Customer Success Specialist, you will be responsible for providing high level customer support to approximately 30-50 automotive dealerships in a defined area.Functioning as a consul... Show more
Une entreprise d'assurances recherche un(e) Représentant(e) bilingue du service à la clientèle à Montréal.Ce poste consiste à offrir une expérience de service de haute qualité par divers canaux de ... Show more
Become a Bilingual Customer Sales and Service Agent at Air Canada's call center in Dorval, Quebec.Utilize your English and French skills to assist customers with their travel inquiries.This full-ti... Show more
Step into a fulfilling remote role as a Customer Service Agent, utilizing your bilingual proficiency to enhance customer interactions.Help provide prompt solutions and product recommendations as pa... Show more
A leading beauty care company in Montreal is seeking a Customer Service Representative to manage sales orders and resolve customer inquiries.The ideal candidate will have post-secondary education a... Show more
Bilingual Customer Service Representative - Assistance Services $22.Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual an... Show more
Bilingual Customer Service Agent.Be among the first 25 applicants.Bilingual Customer Service Agent.We are seeking a detail-oriented, driven individual to join our Financial Solutions team.Customer ... Show more
