- Work Term : Seasonal
- Work Language : Bilingual
- Hours : 25 to 40 hours per week
- Education : Secondary (high) school graduation certificate
- Experience : 1 to less than 7 months
Work setting
- Urban area
- Tourism
- Internet / Web services company
- Automobile repair services
- Bank or caisse populaire
- Construction company
- Federal government or agency
- Financial management / services
- Hospital
- Real estate company
- Veterinary clinic
- Religious organization
- Pharmacy or drugstore
- School or educational institution / establishment
- Arts and culture
- Agriculture
- Restaurant
- Public school
Tasks
- Advise clients on advertising or sales promotion strategies
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Prepare sports, literary, performance or other contracts
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive payments
- Sell merchandise
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
Supervision
5-10 people
Computer and technology knowledge
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- MS Office
- Social Media
- Electronic mail
- WordPress
Type of experience
Call centre
Area of work experience
Marketing
Specialization or experience
Employee engagement
Area of specialization
Communications
Transportation / travel information
- Own transportation
- Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Work under pressure
- Physically demanding
- Standing for extended periods
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
Screening questions
- Are you available for shift or on-call work?
- Do you currently reside in proximity to the advertised location?
Other benefits
- Free parking available
- Parking available
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