service adviser

Aquanord piscines et spa inc
Mont-Laurier, QC, CA
$18 an hour
Full-time
  • Durée de l'emploi : Saisonnier
  • Langue de travail : Bilingue
  • Heures de travail : 25 to 40 hours per week
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Work setting

  • Urban area
  • Tourism
  • Internet / Web services company
  • Automobile repair services
  • Bank or caisse populaire
  • Construction company
  • Federal government or agency
  • Financial management / services
  • Hospital
  • Real estate company
  • Veterinary clinic
  • Religious organization
  • Pharmacy or drugstore
  • School or educational institution / establishment
  • Arts and culture
  • Agriculture
  • Restaurant
  • Public school

Tasks

  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Assist in the preparation of brochures, reports, newsletters and other material
  • Prepare sports, literary, performance or other contracts
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Perform general office duties
  • Receive payments
  • Sell merchandise
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support

Supervision

5-10 people

Computer and technology knowledge

  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS Office
  • Social Media
  • Electronic mail
  • WordPress

Type of experience

Call centre

Area of work experience

Marketing

Specialization or experience

Employee engagement

Area of specialization

Communications

Transportation / travel information

  • Own transportation
  • Valid driver's licence

Work conditions and physical capabilities

  • Attention to detail
  • Work under pressure
  • Physically demanding
  • Standing for extended periods

Personal suitability

  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner

Screening questions

  • Are you available for shift or on-call work?
  • Do you currently reside in proximity to the advertised location?

Experience

1 to less than 7 months

Other benefits

  • Free parking available
  • Parking available
  • 8 days ago
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