Senior Change Management Consultant

We are seeking an exceptionally accomplished Senior Change Management Consultant with an extensive track record in Organizational Change Management (OCM) to lead high-visibility transformation strategies across the enterprise. In this role, you will take full ownership of the people-side of change, ensuring that large-scale structural, process, and technological transitions achieve maximum adoption and minimal resistance. Operating as a trusted strategic advisor, you will design actionable blueprints that bridge the gap between project execution and operational readiness, guiding diverse stakeholders and executive leadership smoothly through complex corporate transformations.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 12-month contract.



Advantages
Strategic Influence: Command complete ownership of enterprise-level change strategies, directly advising senior leadership on high-impact transformational decisions.

Comprehensive Toolkit Deployment: Utilize your expertise to design and execute a full suite of custom communication, training, and resistance-management frameworks.

Complex Stakeholder Matrix: Broaden your portfolio by orchestrating consensus and alignment across a massive, highly inter-dependent web of corporate business partners.

Value Realization Footprint: Drive clear, referenceable organizational impacts by converting project deployment milestones into verified user adoption and proficiency.



Responsibilities
Enterprise Change Architecture: Architect, implement, and scale comprehensive change management strategies, actionable frameworks, and targeted roadmaps for large transformational initiatives.

Stakeholder Engagement & Alignment: Identify, profile, and analyze key stakeholder groups across the enterprise, formulating robust engagement strategies to dissolve adoption barriers and build operational consensus.

Consultative Advisory & Coaching: Serve as an active, visible coach to senior leaders and cross-functional teams, equipping them to operate as change champions and effectively navigate resistance.

Communication & Training Enablement: Design, deploy, and oversee targeted communication vehicles, sponsor roadmaps, training plans, and stakeholder assessments throughout the project lifecycle.

Readiness & Impact Diagnosis: Design and conduct rigorous change readiness assessments and business impact analyses, presenting data-driven findings to leadership to steer mitigation plans.

Risk & Resistance Mitigation: Proactively identify potential people-side risks, map anticipated points of structural resistance, and develop tactical blueprints to address and neutralize operational concerns.

Adoption Analytics & Telemetry: Establish and administer definitive measurement structures to track, analyze, and report on individual adoption rates, system utilization, and proficiency metrics.

Benefits Sustainment & Knowledge Transfer: Build long-term sustainability models to embed changes into the organizational fabric, orchestrating continuous improvement tracks and permanent knowledge transfer.

Cross-Functional Collaboration: Partner seamlessly with Project Managers, Business Analysts, and Process Improvement Specialists to embed structured change management tracks directly into technical project delivery timelines.



Qualifications
Enterprise Change Management Seniority: 15+ years of progressive professional experience leading large-scale Organizational Change Management (OCM) initiatives within highly complex enterprise environments (Strictly Required).

Large-Scale Transformation Footprint: Proven track record successfully managing change strategies for high-density projects featuring a diverse and complex matrix of corporate stakeholders (Strictly Required).

Communications & Training Mastery: Expert-level proficiency building actionable, targeted change tools, including end-to-end communication plans, user training frameworks, and sponsor roadmaps (Strictly Required).

Methodological Framework Depth: Deep functional mastery of industry-standard OCM principles, methodologies, structured processes, and analytical change tools.

Impact & Readiness Analytics: Extensive experience conducting quantitative change impact assessments, organizational readiness audits, and defining adoption success metrics.

Conflict & Resistance Triage: Advanced capabilities in root-cause troubleshooting for user resistance, paired with excellent conflict resolution and corporate negotiation mechanics.

Soft Skills: Outstanding active listening, group facilitation, and presentation capabilities, with a demonstrated ability to influence individuals at all tiers of an organization toward a shared objective.



Summary
If you're interested in the "Senior Change Management Consultant" role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.