Job Description
:Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to IT and general operations. They rely on experience and judgment to plan and achieve goals, and to do a variety of tasks. The Business & Systems Analyst conducts needs analysis, writes requirements/user stories, collaborates with others, and supports the team to increase productivity and reduce costs.
What will you do?
Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents
Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization
Create and/or provide comments into internal and external communications and user documentation
Review and provide comments on business and technical documentation
Support business on the roll-out of what has been developed with a focus on end-to-end validation
What do you need to succeed?
University degree in business or technology or equivalent experience
3 to 5 years of progressive experience as a Business & Systems Analyst
Experience with technology and the ability to self-learn software
Experience in supporting customer facing operations is an asset
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide
Knowledge of financial services industry is an asset
Knowledge of relevant business, processes, systems, and capabilities
Good understanding of privacy, compliance, control, and security requirements
Skilled in test execution and understanding the outcomes
Strong analytical and communication skills
Ability to work and demonstrate cooperation in a matrixed team environment
Comfortable with data requirements and related data activities
Strong interpersonal / relationship building skills with technical and business personnel
Good multitasking, prioritization, and time management skills
Comfortable working in ambiguous environments
Knowledge of Group Benefits is an asset
Knowledge of Secure Web is an asset.
What's in it for you?
We’re proud to be recognized as a company with a 2026 Most Trusted Executive team by Great Place to Work® Canada
Access to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.
A collaborative and interactive team environment
Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we’ll match your contributions.
Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.
*LI-MS
Business & Systems Analyst • Sun Life Toronto One York
A global IT solutions company is seeking an experienced Business Analyst to manage the end-to-end business analyst process.This role involves collaborating with stakeholders to clarify software req... Show more
A regulatory body in Toronto is seeking a Business Applications & Systems Analyst to enhance system performance and support core functions.The ideal candidate will have 7–9 years of experience in b... Show more
On behalf of our Banking client, Procom is searching for a Senior Business Systems Analyst for a 12-month role.This position is a hybrid position with 2 days onsite at our client’s Toronto office.T... Show more
The Business Systems Analyst will leverage 10 years of experience within Canadian banks across Payments, Fraud, or AML domains to lead requirements management for complex, high‑risk technology init... Show more
Consultant, Business Systems Analyst (Data Migration and SQL).Be among the first 25 applicants.The Consultant, Business Systems Analyst works with internal and external stakeholders, including tech... Show more
The Senior Business Systems Analyst is part of a dynamic IT BA and QA team, serving as a key link between business objectives and technical solutions.They will deliver and support application solut... Show more
We are currently requesting resumes for the following position.Pickering or Toronto (Hybrid, 3 days remote).Ontario Power Generation (OPG) is seeking an experienced candidate to join our IT Project... Show more
At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity v... Show more
Are you passionate about shaping the future of AI products and bridging the gap between business needs and advanced technology? We’re looking for an.Generative AI solutions for the business.In this... Show more
Elevate your career as a Business Systems Analyst specializing in Guidewire Integration in Markham, ON.This part-time opportunity allows you to make a meaningful impact through collaboration and so... Show more
Job Title: Business Systems Analyst (BSA) – Data Engineering.Location: Toronto, ON (3x onsite a week).We are seeking an experienced Business Systems Analyst (BSA) with strong exposure to data engin... Show more
IT Business Systems Analyst – Urbacon.Urbacon is seeking a Business Systems Analyst (BSA) to serve as the functional bridge between business stakeholders, IT, and external vendors.This role is crit... Show more
The Senior Business Systems Analyst provides strategic business analysis services to business partners.The focus of this position is to work closely with the business units to gain in-depth underst... Show more
Join RBC in Toronto, Canada, as a Business Systems Analyst focusing on procurement technology and requirements management.Play a crucial role in supporting business analysis initiatives.This role s... Show more
Become an integral part of the Wealth Technology team as a Senior Business Systems Analyst, leveraging your experience in a hybrid downtown setting.Facilitate growth through effective business and ... Show more
Join Dawn InfoTek Inc as a Senior Business Systems Analyst, focusing on credit card applications for a leading bank.This hybrid role facilitates agile practices amid diverse stakeholders in Toronto... Show more
Strong written and verbal communication skills in English.Criminal Background Check and References.This is a unique leadership opportunity for a seasoned Business Analysis professional who is passi... Show more
Business Systems Analyst Opportunity.Are you a Business Systems Analyst (BSA) seeking your next contract opportunity and prefer working onsite in Toronto? We have a client looking to add a BSA to t... Show more
Job Location: Toronto, ON (2 days/week onsite).Work Eligibility: All Work Authorizations are Permitted – No Visa Transfers.Analyze current data processes and make recommendations for improvement ba... Show more
We are seeking a highly skilled and detail-oriented Business System Analyst (BSA) to join our team for a project focused on designing and enhancing an application for stock prices, updates, price t... Show more
