Talent.com
CMG Marketing
Program Administration / Customer Service RepresentativeCMG Marketing • Toronto, ON, Canada
Program Administration / Customer Service Representative

Program Administration / Customer Service Representative

CMG Marketing • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

CMG Marketing, a full-service marketing, contact center, and program management company, is seeking a highly skilled and experienced Program Administration / Customer Service Representative to join our team. Our company is dedicated to helping our clients achieve their program goals and objectives. The successful candidate will be responsible for providing administrative and operational support to our programs and clients while also delivering exceptional customer service. This is a full time - in office position, with an office in the Don Mills area and due to the various responsibilities, not a virtual position.

Responsibilities
  • Assist in the day-to-day administration of programs, including data entry, tracking, and reporting
  • Answer and handle customer inquiries, complaints, and issues in a professional and timely manner (via phone and email)
  • Manage and monitor program schedules, ensuring timely execution and delivery of all program components
  • Collaborate with clients, stakeholders, and team members to ensure program goals and objectives are met
  • Support the development and implementation of programs, including all administration and reporting
  • Maintain accurate and up-to-date program files, records, and databases
  • Contribute to the continuous improvement of program processes and procedures to enhance efficiency and effectiveness

Requirements

  • 2+ years of experience in program administration or customer service/Office environment
  • Related Diploma
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills and ability to build and maintain positive relationships with clients, stakeholders, and team members
  • Ability to work independently, as well as part of a team, in a fast-paced, deadline-driven office environment
  • Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
Create a job alert for this search

Program Administration / Customer Service Representative • Toronto, ON, Canada

Similar jobs

Remote Benefits Advisor — Customer Service & Growth

AO-Globe LifeToronto, ON, CA
Remote
Full-time

A leading supplemental benefits company is seeking a remote Customer Service Representative to join their team.The role involves helping customers with product information and coverage queries.Idea... Show more

 • Promoted

Administration and Service Agent

AGA Financial Group inc.Markham, ON, CA
Permanent

Remote work 3 days/5 following the training.With its expanding activities, AGA Benefit Solutions offers new employment prospects for professionals with high career aspirations.If you are seeking fl... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Stouffville, ON, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

 • Promoted

Remote Supporter Services Growth & Training Lead

Compassion CanadaToronto, ON, CA
Remote
Full-time

A leading charitable organization in Canada seeks a Supporter Services Development Manager to drive revenue and staff development.This role involves creating and executing campaigns, training staff... Show more

 • Promoted

Cemetery Services Clerk - Client Support & Admin

Mount Pleasant GroupToronto, ON, CA
Full-time

A not-for-profit organization in Toronto is seeking a Cemetery Services Clerk to provide compassionate client support and perform various office administration duties.The role requires a college di... Show more

 • Promoted

Customer Service Representative (CSR)

RGH Commercial Equipment ServicesMarkham, ON, CA
Full-time

RGH Commercial Equipment Service.Customer Service Representative.RGH, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto (... Show more

 • Promoted

Customer Service Associate

La Maison Simons Inc.Toronto, ON, CA
Full-time

Provide high‑quality customer service to our clientele.Perform various tasks within the assigned department, such as merchandising products.Provide friendly and personal customer service.Enjoy fash... Show more

 • Promoted

Member Services Representative - Full Time

Meridian Credit UnionToronto, ON, CA
Full-time

Member Services Representative.We are looking for an experienced Member Services Representative to join our Morningside Branch.The role focuses on providing outstanding customer service and positio... Show more

 • Promoted

Onsite Program Assistant, Employment Services

WoodGreen Community ServicesToronto, ON, CA
Full-time

A community service organization in Toronto is looking for a Program Assistant to provide administrative support within their Integrated Employment Services team.The role involves ensuring smooth d... Show more

 • Promoted

Health Systems Customer Success Champion | Remote Canada

Conquer Experience Inc.Toronto, ON, CA
Remote
Full-time

A leading healthcare innovation company is seeking a Customer Success Representative for the Health Systems Segment.This remote role based in Canada involves managing customer relationships, onboar... Show more

 • Promoted

Managed Services Specialist, EVV/RCM

AlayaCareToronto, ON, CA
Full-time

As a Managed Services Specialist, Revenue Cycle Management (RCM), you will help home and community care organizations protect their revenue and stay compliant so they can focus more time on deliver... Show more

 • Promoted

Relief Customer Service Representative

Canadian-Linen-Toronto, ON, CA
Full-time

Canadian Linen Norfinch Drive Toronto ON (221), 75 Norfinch Drive, Toronto, Ontario, Canada.Canadian Linen & Uniform Service Corp.Vestis company, provides uniforms and related products to more than... Show more

 • Promoted

Lead Program Facilitator

Common CompassToronto, ON, CA
Full-time

The Lead Program Facilitator will play a key leadership role in the design and delivery of training and workshops.Responsibilities include workshop/training content development, coordination of pro... Show more

 • Promoted

Client Care & Order Support Specialist

iHealth Solution LtdToronto, ON, CA
Full-time

An established industry player is seeking a dedicated Customer Service Representative to be the primary contact for clients.In this role, you will ensure customers receive accurate and timely infor... Show more

 • Promoted

Patient Services Administrator

The Yonge Street MissionToronto, ON, CA
Full-time

Yonge Street Mission (YSM) is a vibrant, non‑profit Christian organization leading a collective movement to end chronic poverty in Toronto.Since 1896, we’ve worked to transform the lives of people ... Show more

 • Promoted

Bilingual Team Lead, Administration

YAMAHA MOTOR CANADA LTD.Toronto, ON, CA
Full-time

Location: 480 Gordon Baker Road (Hybrid).Reports to: Manager, Asset Performance.The Primary focus for the Team Lead – Administration role is to ensure all of the administration tasks within the YFS... Show more

 • Promoted

Customer Service Representative - Technical Support

BIS Safety SoftwareToronto, ON, CA
Full-time

Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Show more

 • Promoted

TELUS Health Annuity Administration Consultant

TELUSToronto
Full-time

Advance your career with TELUS Health as an Associate Consultant in Group Annuity Administration in Toronto, Ontario.Use your pension knowledge to manage client relationships effectively and enhanc... Show more

 • Promoted

Customer Service Specialist - Order Management

Select Food ProductsToronto, ON, CA
Full-time

Become a Customer Service Specialist focusing on order management, ensuring delivery timelines and accuracy meet client expectations every time.Deliver outstanding service both to customers and int... Show more

 • Promoted

Customer Service Representative (CSR)

R.G. Henderson & Son LimitedMarkham, ON, CA
Full-time

RGH Commercial Equipment Service.Customer Service Representative.RGH, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in Toronto (... Show more