Home Support Program Manager (RN/RPN)

Job Description

• Motivates, directs and coaches staff to ensure quality care to all clients
• Oversees the hiring, training and orientation for Home Support Supervisors
• Attends and facilitates meetings as required both internal and external
• Collects and shares key performance indicator (KPIs) results with the team and engages team to conduct continuous improvement activities
• Identifies trends, process gaps, and variations as part of establishing a continuous quality improvement
• Communicates serious service quality issues to the Regional Director for intervention and resolution where appropriate
• Supports the Regional Director with projects and day to day operations as required.
• Fosters positive labour/management relationships

Qualifications

• Current CNO certificate as Registered Nurse, RN or RPN
• Recent experience with progressive management responsibilities preferably in community health care
• Experience managing in a unionized environment
• Demonstrated ability to develop and maintain collaborative relationships with internal staff, and external stakeholders
• A proven track record of effectively handling complaints and resolving conflicts

Additional Information

This position is a current vacancy

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at (corphr@spectrumhealthcare.com) for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.