Talent.com
Technical Writer
Technical WriterFNZ • Toronto, ON, CA
Technical Writer

Technical Writer

FNZ • Toronto, ON, CA
14 days ago
Job type
  • Full-time
Job description

Exciting opportunity to join FNZ growing team! We are seeking a detail-oriented and user-focused Technical Writer to join our team. This role will focus on creating clear, user-friendly documentation for our wealth management platform. You’ll work closely with subject matter experts, product managers and developers to translate complex financial and technical concepts into accessible content for diverse audiences—clients, regulators, and internal teams.

Key Responsibilities

  • Write, review and maintain documentation including product documentation, technical information and end-user help pages.
  • Collaborate with SMEs to extract and structure content from handovers, product demos, design documents and technical specifications.
  • Participate in knowledge-sharing sessions and iterative review cycles to refine documentation quality and completeness.
  • Work within a global content management strategy to ensure sharing and reuse of information where appropriate.

Required Skills & Experience

  • At least two years’ experience writing high-quality software documentation, ideally within financial services or wealth management.
  • Strong understanding of the wealth management industry.
  • Exceptional writing and editing skills, with a focus on clarity, structure, and usability.
  • Excellent verbal communication and interpersonal skills.
  • Proactive approach to learning new topics and translating complex information into user-friendly guidance.
  • Comfortable working in cross-functional teams, managing multiple documentation streams and adapting to evolving requirements.
  • Comfortable reaching out to colleagues and partners to chase updates, clarify details, and drive progress.
  • Preferred Qualifications

  • Experience documenting wealth management platforms.
  • Experience with MadCap Flare.
  • Experience using Git source control.

  • Experience working with HTML / CSS / Javascript
  • Experience working with project tracking applications e.g. Jira
  • What FNZ offers :

  • A competitive base salary, bonus, and paid time off.
  • FNZ will match pension plan contributions at 150%, up to 4% total Employee Contribution.
  • Employer-paid medical, dental and vision insurance, and more.
  • We are mission-led - work at the heart of a purpose-led organization where you can be proud of the impact you make, every day. Where you’ll transform the way over 20 million people invest, making wealth management more accessible, sustainable and transparent to more people.
  • Learning & development – Placing emphasis on a willingness to learn, to think differently, to be creative and to help drive innovation.
  • Be part of a highly successful, rapidly growing, Pre-IPO global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies;
  • About FNZ

    FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

    We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

    We partner with the world’s leading financial institutions, with over US$2.2 trillion in assets on platform (AoP).

    Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

    #LI-BE1

    #J-18808-Ljbffr

    Create a job alert for this search

    Technical Writer • Toronto, ON, CA

    Similar jobs
    Technical Writer

    Technical Writer

    YuJa Inc. • M2J, ON, Canada
    Full-time
    Serving clients in higher education, K-12, government, and healthcare, YuJa enables organizations to meet evolving regulatory demands while delivering engaging, secure, and accessible digital exper...Show more
    Last updated: 18 days ago • Promoted
    Technical Writer

    Technical Writer

    Intelliswift - An LTTS Company • Toronto
    Full-time
    Will support the remediation of Operational Risk Policy documents.Leverage existing policy documents - mapping to current CLIENT policies. Writing documents from scratch - operational risk managemen...Show more
    Last updated: 14 days ago • Promoted
    Hybrid Senior Technical Writer — Identity & Access

    Hybrid Senior Technical Writer — Identity & Access

    Okta • Toronto
    Full-time
    A global identity management company is seeking an experienced Staff Technical Writer to create customer-centered documentation. You will work closely with engineers and product managers to produce ...Show more
    Last updated: 11 days ago • Promoted
    Software Technical Writers

    Software Technical Writers

    Mercor • Toronto, ON, Canada
    Full-time
    Mercor is collaborating with a top-tier developer documentation team to support high-priority technical writing and content validation tasks. This opportunity is ideal for seasoned API documentation...Show more
    Last updated: 30+ days ago • Promoted
    (Canada) Technical Content Writer (contract)

    (Canada) Technical Content Writer (contract)

    Thomson Reuters • Toronto
    Full-time
    Canada) Technical Content Writer (Contract).Skills : HTML, SEO, technical writing, Markdown, GitHub, AEM, Adobe CMS, JSON, AI tools, A / B testing. Location : Toronto (hybrid, 2 days / week in office).We ...Show more
    Last updated: 11 days ago • Promoted
    Hybrid Technical Writer & Training Specialist

    Hybrid Technical Writer & Training Specialist

    Hitachi Vantara Corporation • Toronto
    Full-time
    A leading technology company in Toronto seeks a Technical Writer to prepare O&M manuals and deliver training courses.Candidates should have 3-5 years of experience in technical writing, strong orga...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Writer, GenAI

    Senior Technical Writer, GenAI

    Trustly • Toronto
    Full-time
    Senior Technical Writer, GenAI.Senior Technical Writer, GenAI.Get AI-powered advice on this job and more exclusive features. This range is provided by Trustly.Your actual pay will be based on your s...Show more
    Last updated: 30+ days ago • Promoted
    Technical Writer

    Technical Writer

    Releady • Toronto
    Full-time
    This role will play a critical part in aligning existing operational risk policies with current client’s standards, regulatory expectations, and internal frameworks. The successful candidate will br...Show more
    Last updated: 11 days ago • Promoted
    Technical Writer

    Technical Writer

    ASL Consulting • Toronto
    Full-time
    Industry leader in the Human Capital Software Industry.We're looking to add industrious, energetic and analytical professionals to our team. Are you a team player, enthusiastic about learning, enjoy...Show more
    Last updated: 18 hours ago • Promoted • New!
    Technical Writer

    Technical Writer

    Nexus Systems Group Inc. • Toronto
    Full-time
    Location Address : Scarborough (there is some flexibility to WFH if preferred), but this may change to 2-3 times / week – strong preference for candidates in GTA. Possibility of extension & conversion ...Show more
    Last updated: 30+ days ago • Promoted
    Technical Writer II TELUS Health

    Technical Writer II TELUS Health

    Intello Technologies Inc. • Toronto
    Full-time
    Select how often (in days) to receive an alert : .Job Function : Health Solutions.The TELUS Health Pharmacy team is a dynamic cross-functional team within TELUS Health that represents various stakehol...Show more
    Last updated: 30+ days ago • Promoted
    Technical Writer 9549-1315

    Technical Writer 9549-1315

    Foilcon • Toronto
    Full-time
    Be among the first 25 applicants.HM Note : This hybrid contract role is three (3) days in office.Candidates resume must include first and last name. Creates professional technical project and user do...Show more
    Last updated: 30+ days ago • Promoted
    Senior Technical Writer — Cloud Identity & Access Management

    Senior Technical Writer — Cloud Identity & Access Management

    Okta for Developers • Toronto
    Full-time
    A leading identity management firm in Toronto is seeking a Technical Writer with over 6 years of experience in creating customer-centric technical content for Cloud or Enterprise products.You will ...Show more
    Last updated: 11 days ago • Promoted
    Technical Writer - Senior

    Technical Writer - Senior

    LanceSoft • Toronto
    Full-time
    Title : Technical Writer - Senior.Location : Toronto, Ontario M3M 0B4 (Hybrid).Experience working in the field of occupational health and safety, with a sound knowledge of the Occupational Health and...Show more
    Last updated: 30+ days ago • Promoted
    Technical Writer

    Technical Writer

    Insight Global • Toronto
    Full-time +1
    Insight Global is looking for a Senior Technical Writer to join a top bank in downtown Toronto for a 6‑month contract.This role is hybrid (2 days in the office). You will be supporting the remediati...Show more
    Last updated: 14 days ago • Promoted
    Technical Writer (IT)

    Technical Writer (IT)

    Onico Solutions • Richmond Hill
    Full-time
    We are currently looking for a Technical Writer (IT) to produce high-quality documentation that outlines procedures around Patch Management and Server Hardening for internal use and review by exter...Show more
    Last updated: 11 days ago • Promoted
    Technical Writer

    Technical Writer

    FNZ (UK) Ltd • Toronto
    Full-time
    Exciting opportunity to join FNZ growing team! We are seeking a detail-oriented and user-focused Technical Writer to join our team. This role will focus on creating clear, user-friendly documentatio...Show more
    Last updated: 11 days ago • Promoted
    GenAI Technical Writer for Software Docs – Hybrid

    GenAI Technical Writer for Software Docs – Hybrid

    Akkodis • Toronto
    Full-time
    A leading consulting firm is seeking a Technical Writer – GenAI for a contract position in Toronto, ON.The ideal candidate will create user-friendly documentation for utility software and collabora...Show more
    Last updated: 26 days ago • Promoted