Field Sales Operations Specialist

Description

Field Sales Operations Specialist

Rank 3

Scarborough, ON (Hybrid)

Deadline: Please apply before October 4th.

Toyota Canada Inc. currently has an exciting opportunity for an enthusiast to support our Dealer Standards and Sales Operations department. This is a contract opportunity and will report to the Manager, Field Sales Operations. The selected candidate will champion our dealership co-op advertising program, oversee regular and ad-hoc dealer communications, coordinate dealership incentive programs and provide assistance to all Zone sales staff.

What We’ll Bring:

Company & Culture

• A hybrid work environment

• A work environment built on teamwork, flexibility and respect

• Professional growth and development programs to help advance your career

• A focus on respect for people and continuous improvement

• Summer Hours – condensed work week during the summer

Benefits

• Competitive compensation package including bonus

• Extended health care and dental benefits effective immediately

• Company pension plan with additional employer contributions

• Associate vehicle discount program

• Reimbursement programs (tuition & fitness)

• Paid holiday shutdown and competitive paid time off benefits

• Sabbatical leave program

What You’ll be Doing:

National Sales Communication & Coordination

• Oversee the distribution of communications to Dealers and internal staff, ensuring adherence with Toyota brand standards.

• Collaborate with cross-functional teams to coordinate, translate, and distribute Dealer bulletins.

• Ensure communications are efficient, effective, and add value to recipients.

• Support the creation of presentations for Zone and Dealer audiences.

• Maintain and update key distribution lists, including the Field Sales Infohub, TCI Sales Field Staff email list, and the Consolidated Territory Listing.

• Oversee the Export Caution database and oversee National Sales Bulletin modules on Infostream.

Monthly Zone Program Review

• Coordinate with internal teams to gather monthly program updates.

• Develop monthly presentations and provide guidance to presenters.

Dealership Co-op Advertising Program Support

• Train and guide the FSO co-op student in Toyota claims processing and payment.

• Contribute to the evolution and future vision of the co-op program.

• Champion the Lexus new vehicle co-op portal.

Vehicle Export Prevention

• Maintain Zone submissions for the export caution list.

• Conduct comprehensive export audits to aid TCI’s export prevention efforts.

• Oversee export database updates to ensure the user experience.

Monthly Sales Target

• Assist in monthly target setting and ensure timely communication of targets to the Zones.

Field Sales Operations Budget & Meeting Coordination

• Oversee PO submissions, vendor payments, and incentive/program payments.

• Assist with fiscal year-end accruals and budget tracking.

• Schedule and coordinate weekly meetings for FSO and DSSO team.

• Contribute to the creation of key resources including reports, one-pagers, presentations, NVIS requests and ad hoc requests.

Annual Dealer Review & Objectives (ADRO)

• Assist the development of ADRO presentations and associated files.

What You’ll Bring:

• University Degree or College diploma in an Automotive Program, Business Administration, or related discipline

• Two years' related work experience, preferably in retail and wholesale Vehicle Sales Operations

• Strong command of Microsoft Office, with expertise in Excel and PowerPoint application

• Excellent communication both written and verbal

• Must be able to work non-standard hours and overtime as required

• Must be a self-starter with ability to work under minimal guidance

• Aptitude for coordinating multiple projects in a timely manner

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on people, passion for Toyota, innovation and continuous improvement have made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation.

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