Systems Testing/QA Specialist

Assignment: RQ11253 - Systems Testing/QA Specialist - Senior Job Title: Systems Testing/QA Specialist Requisition (SS): RQ11253 Start Date: 2026-07-06 Client: Government Services Integration Cluster End Date: 2027-03-31 Office Location: 222 Jarvis, Toronto Organization: Government Services Integration Cluster Ministry: Ministry of Public and Business Service Delivery and Procurement # Business Days: 206.00 5 days onsite

Must Have:

• Solid experience with triaging defects, participating and leading triage meetings, and producing defect summary reports.
• Extensive experience performing regression testing manually and automation scripts
• 5-10 years of experience with different automation and manual testing types: black box testing, penetration testing, security testing, system testing, unit testing, AODA and UAT testing
• Extensive experience with preparing detailed test cases to test functionality
• Hands on experience with various defect tracking tools such as Azure DevOps

Nice to have:

• Prior OPS or public sector exp.
• Contact centre exp.

Description

Responsibilities

• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests).
• The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and ongoing support of the required systems.
• Executes functional, integration, system, and regression tests.
• Validates that the system behaves as expected under various conditions.
• Identifies, document, and track software defects using tools like ALM, JIRA, Bugzilla, and Azure DevOps.
• Works closely with developers to reproduce and resolve issues.
• Develops and maintains automated test scripts using tools like Micro Focus, OpenText UFT, Selenium, TestComplete, or Postman.
• Integrate automated tests into CI/CD pipelines.
• Conduct performance, stress, and load testing to ensure the system can handle expected user traffic and data volumes.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
• Collaborate with developers, business analysts, and project managers to clarify requirements and ensure quality.
• Participate in Agile ceremonies like sprint planning, daily stand-ups, and retrospectives.
• Maintain detailed documentation of test results, test coverage, and quality metrics.
• Provide input for user manuals and release notes.
• Ensure testing processes comply with industry standards and regulatory requirements.

General Skills

• Experience in planning, organizing and implementing testing efforts at the specified experience level
• Knowledge of structured methodologies for the development, design, implementation and maintenance of applications
• Knowledge and experience in the use of Computer Aided Software Engineering (CASE) tools and data query tools to aid in the development of test cases
• Knowledge and experience in the use of automated test tools and version control systems on one or more platforms
• Experience executing functional tests, non-functional tests and systems level integration tests
• Experience supporting user acceptance testing and participating in UAT activities
• Experience with quality assurance principles, practices, tools and structured methodologies
• Experience creating testing strategy documentation, test plans, test cases and test data for various types and phases of testing, including technical and business functional validation
• Experience in quality assurance and testing, including unit testing, integration testing, load testing, performance testing, etc.
• Knowledge and experience in all phases of the Systems Development Life Cycle
• Excellent analytical, problem-solving and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• A team player with a track record for meeting deadlines
• Knowledge of one or more automated testing tools
• Knowledge of system, integration, regression, and acceptance testing.
• Familiarity with Agile, Scrum, and Waterfall methodologies.
• Demonstrated ability to write clear, comprehensive test cases and execute them effectively.
• Experience with tools like ALM, JIRA, Bugzilla, TestRail, Zephyr, etc.
• Familiarity with tools like Selenium, Cypress, or Postman for API testing.
• Understanding of scripting languages (e.g., Python, JavaScript, Bash) for automation or test data setup.
• Demonstrated ability to write queries to validate data and perform backend testing.
• Clear grasp of the software development and testing life cycles.
• Experience conducting basic security testing and collaborating with security specialists for deeper penetration testing.
• Experience developing and managing robust test data strategies, including generating realistic and sufficient test data, ensuring data privacy, and managing test data environments.
• Validates data integrity, consistency, and accuracy across various system components and databases, performing data migration and transformation testing as needed.
• Experience developing and executing performance test scripts using tools like JMeter or LoadRunner, and analyzing performance bottlenecks and system scalability.

Desirable Skills

• Knowledge and experience in at least one programming language
• Experience in the use of information retrieval packages
• Knowledge and understanding of testing methods in an object-oriented environment
• Knowledge and understanding of Information Management principles, concepts, policies and practices.
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Experience planning and organizing testing efforts for both large and small systems
• Experience coding automated test scripts to produce sets of automated test cases
• Experience testing Commercial Off-the Shelf Applications (COTS)

Experience and Skill Set Requirements

Experience & Skill Set 30%

• Solid experience with triaging defects, participating and leading triage meetings, and producing defect summary reports.
• Hands on experience with various defect tracking tools such as Azure DevOps
• Experience creating test cases and test scenarios in Azure DevOps
• 5+ years developing automation test scripts with multiple Tools
• Extensive experience performing regression testing manually and automation scripts
• Experience performing Load Test
• 5-10 years of hands-on experience Performing automation testing and developing test scripts
• Experience with Screen Readers, Syntax Checking tools, Colour-Contract tools, browser tools/toolbars.
• Extensive experience performing functional and regression testing through manual testing and automation.
• Experience with HTML 5, WAI-ARIA tags, UX and front-end development
• Ability to provide coding, system and architecture recommendations to ensure application is Accessible
• Experience with development tools (Java, Angular JS) and ability to provide coding recommendation for Accessibility remediation
• Experience with User Experience Interface design and architecture.
• Bi-lingual testing experience is a strong asset

QA experience: 35%

• 5 10 years of experience with DevOps/Agile/Scrum Methodology working with Web and Mobile technologies, as well as different OS/Platforms
• 5-10 years of experience with different automation and manual testing types: black box testing, penetration testing, security testing, system testing, unit testing, AODA and UAT testing
• Solid experience creating Test Strategy/Test Plan document
• 5-10 years of hands- on experience with BRD: analyzing business requirements and creating test data requirements
• Extensive experience with preparing detailed test cases to test functionality
• Proven experience with identifying bugs in software; excellent ability to document and explain bugs/issues to Dev and business teams
• Solid experience with triaging defects, participating and leading triage meetings, and producing defect summary reports.
• Hands on experience with various defect tracking tools such as Azure DevOps
• Experience creating test cases and test scenarios in Azure DevOps
• Experienced in Test Automation, preparing scripts/updating existing scripts, run the scrips and capture results.
• 5-10 years of hands-on experience with system testing, system integration testing
• Extensive experience in Quality Assurance preparing Test Plans, Test Cases and executing and monitoring unit, integration and UAT testing while working directly with clients
• Manual system testing and integration testing experience including creating test cases and test plans

Automation Testing/Technical experience: 35%

• Experience developing automation testing scripts
• Performing functional and regression testing with multiple automation tools
• Experience generating test data through DB queries/DB model analysis