Administrative Coordinator

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world. For a more in-depth understanding of our vision, core values and ongoing work, please see our

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people.

Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada. In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The Chang School

The G. Raymond Chang School of Continuing Education is Canada’s foremost provider of university-based adult education, facilitating access to the University’s renowned, professionally relevant courses and programs. Since 1975, we have been delivering leading-edge workplace knowledge that empowers learners to reach their personal and professional goals. We have approximately 70,000 annual enrolments (in 1,500 courses, seminars, micro-credentials, and workshops) in Arts; Business; Communication and Design; Community Services; Engineering, Architecture, and Science; Gateway for International Professionals; Programs for 50+; and Spanning the Gaps – Access to Post-Secondary Education. We also offer more than 79 career-related certificate programs with 39 certificate programs that can be completed entirely at a distance. Our flexible, accessible programming is available on campus, online, and off-site for employee groups at leading organizations.

We especially welcome applications from individuals who self identify as women, Black, Indigenous or a racialized person, who will be integral towards serving our highly diverse student population. If you identify in one of the former groups, we encourage you to self-identify in your cover letter. This is truly an exciting time to join The Chang School as we embark on our guided by the values of equity, diversity and inclusion and with a firm belief that diversity is our strength. We are building a culture of recognizing and celebrating diversity and welcome you to join us.

The Opportunity

The Chang School is looking for an Administrative Coordinator to provide administrative and project coordination support to the Manager, External Relations and Outreach and the Director of Administration to ensure the efficient day-to-day operation of The Chang School and the Dean’s Office. They will:

• Provide support to administrative functions in the areas of facilities administration, development, awards and bursaries, space and equipment administration, and customer service.
• Provide project coordination and reporting support for School-wide initiatives, including activities related to implementation and monitoring of the School’s Academic Plan, to support the delivery of high-quality and relevant education in all program and service areas.

The successful candidates will work in a hybrid work environment (combining in-person/on-campus and remote work).

Responsibilities include:

• Coordinates and administers the logistical and procedural requirements for the management of Chang School facilities by acting as the primary point of contact for building-related issues such as tracking, documenting and communicating facilities deficiencies and service requests
• Provides administrative support to the Manager, External Relations and Outreach and to the Awards Selection Committee on The Chang School’s merit-based awards and bursaries.
• Receives, reviews, and processes student applications to confirm eligibility against established criteria and prepares and distributes award-related communications, documentation, and materials (e.g., emails, results notifications, phone calls, etc.), and coordinates the disbursement of funds for approved student recipients.
• Supports the administration, implementation and maintenance of the University Hoteling Software in collaboration with the Director of Administration, including reviewing and confirming room booking requests for The Chang School management and conference spaces in accordance with established protocols.
• Arranges and coordinates tours of The Chang School’s building for newly onboarded staff within the Dean’s Office, including Dean’s direct reports, as requested.
• Provides project coordination support for activities related to the implementation of the School’s Academic Plan, including coordinating committees and working groups meetings and preparing meeting records.
• Provides back up general and confidential administrative support to other Administrative Coordinator roles within Business Operations and Programs supporting the Dean’s Office, in relation to employment and staffing activities, including assisting with the coordination of recruitment processes (e.g., scheduling interviews, preparing and tracking offer documentation, and supporting onboarding and offboarding activities), as required.

Qualifications

• Successful completion of a relevant post-secondary degree in business administration or related field is required;
• A minimum of three (3) years of relevant administrative experience, including experience using a variety of hoteling or space-management systems and softwares
• Strong organizational, analytical and administrative skills;\
• Ability to work effectively in a fast-paced work environment with multiple, competing priorities and frequent interruptions;
• Demonstrated ability to support project coordination and tracking activities, including organizing tasks, monitoring timelines, and maintaining project documentation using basic project-management tools;
• Proficiency in preparing reports, summaries, and presentations using Microsoft Excel / Google Sheets, Microsoft PowerPoint / Google Slides, and Microsoft Word / Google Docs;
• Demonstrated ability to handle confidential and sensitive information with discretion;
• Strong written and verbal communication and problem solving skills;
• Ability to work independently and collaboratively in a team environment, with flexibility to adapt to changing priorities.