Job Description
What is the opportunity? This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization. As the Engineering arm of the Digital Branch SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management.What will you do?Participate in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production-bound SRE solutions
Ensure problems are quickly identified and solved through review of Zeke / Splunk / Dynatrace / Salesforce monitoring, inbound calls, email or ServiceNow tickets while providing the highest possible level of production support
Drive transformation by continuously looking for ways to automate existing processes
Track, audit, monitor, and implement technical work streams
Act as portfolio SME (Subject Matter Expert) – understand & document common components, core functionalities, and infrastructure of supported applications
Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
Drive in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling, and best practices
Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities
In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
5+ years of working experience in Site Reliability Engineering (SRE) and best practices for running and maintaining critical systems, including monitoring, alerting, and incident management
Intermediate experience in a variety of environments (Cloud, Linux/Unix/Windows and services/APIs, databases
Working experience with scripting ideally in Java/.NET and SQL
Strong expertise in major incident handling and communication. Issue investigation skills.
Effective negotiation skills, stakeholder management
Ability to influence the squad at an SRE level
Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, Catch Point)
Ability to work in a 7x24x365 work environment
Knowledge of KAFKA, OCP, SCON infrastructure & processes
Knowledge of cloud platform applications and processes
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Address:
1 PLACE VILLE MARIE:MONTRÉALCity:
MontréalCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
TECHNOLOGY AND OPERATIONSJob Type:
RegularPay Type:
SalariedPosted Date:
2026-03-02Application Deadline:
2026-05-31Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Senior Site Reliability Engineer • TORONTO, Ontario, Canada
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