Senior Product Manager

Senior Product Manager

On behalf of our client in the Government Services Sector, PROCOM is looking for a Senior Product Manager.

Senior Product Manager – Job Description

• Identifying strategic and operational requirements of specific project (product) management environment for IT initiatives

• Providing ongoing advice on refinements and enhancements to the organization’s project (product) management delivery processes

• Developing project (product) design criteria, planning activities, business objectives, communication and reporting protocols, implementing planning, project prioritization and phasing strategies, issues management, quality assessment and transition requirements

• Directing, coordinating and monitoring project (product) management activities to ensure timely, cost-effective and high-quality business and customer-focused results

• Articulate the product vision and product strategy

• Prioritize features & manage the backlog

• Establish and track against measurable objectives

• Decide when to ship software

• Continually de-risk product direction

• Communicate effectively

• Product vision and road map (now, near, and future timeline)

• Product strategy: target audience (end-users), problems you’re trying to solve, value propositions

• Customer discovery insights through end-user research activities

• Product features and functions through product management backlog and the authoring of user stories with the business product owner

• Product key performance Indicators (KPIs) or success criteria including a metrics dashboard

• Product decision and direction rationales

• Product wins (success stories)

• Continuous shipping of product features to improve upon the minimal viable product produced by the project (product) team through user-centred design processes and agile (scrum) delivery methodologies

• Product risk mitigation strategies

• Communications to senior management level including executive summaries, and product status updates as required

Senior Product Manager – Mandatory Skills

• Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule or product road map

• Demonstrated experience in team building, consensus building and relationship management skills

• Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – Discovery, Alpha, Beta, Live or similar delivery methodologies

• Experience with identification to risk events and issues before they occur so that proper mitigating strategies can be developed.

• Ability to articulate and prioritize issues and risks at program management and senior executive level and recommend mitigation strategies for decision makers

• Ability to create and maintain a product road map which describes how your product is likely to evolve over time.

• Ability to deliver a (project) product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.

• Experience gathering and developing requirements in order to create and maintain a detailed project schedule and/or integrated plan

• Experience with project (product), program, and/or portfolio reporting to multi-stakeholders at senior executive levels;

• Experience with participating in steering committee and stakeholder forums.

• Basic Knowledge in Microsoft Azure cloud platform

• Knowledge of online collaboration tools such as MIRO, Atlassian Confluence and Trello, Microsoft Office 365, Google Drive, Zoom, Slack and Microsoft Teams

• Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker

• Strong interpersonal and negotiation skills

• Strong presentation, verbal and written communication skills

• Project Management and technical documentation - 45%

• 10+ years of project management on enterprise projects including managing scope, risk, resources, schedules, and costs

• 10+ years of experience in the creation of project documentation

• Experience with recommending revisions or changes in scope, format, content, and methods of reproduction for published material, existing guides, documentation, and framework

• Technical Knowledge - 25%

• Demonstrated knowledge and experience with I&IT Project management frameworks

• Demonstrated knowledge and experience with the following computing environments:

• Oracle Database, Unix (Solaris, AIX, Linux), and Windows (Server) Operating Platforms,

• WebLogic and Microsoft IIS Web/Application Servers and Mainframe applications

• Tools and process - 25%

• Experience with the use of tools for the creation, distribution, and maintenance of project documentation

• Experience with completing a cost-benefit analysis

• Public Sector Experience - 5%

• Experience in working in accordance with policies and procedures of Ontario Public Service would be an asset

Senior Product Manager - Assignment Start Date

ASAP – 6 months to start

Senior Product Manager - Assignment Location

Toronto, ON – Work Hybrid