Client Relationship Specialist

Hi,we’reHUBWarranty!

We are a dynamic and fast paced innovative construction insurance brokerage offering and developing products and services that meet the ever-changing needsinour home building clients and industry. Werepresent3 New Home Warranty brands with over 400,000 home inspections completed and countless homes protected. We focus on delivering value to all our home builders and owners. At HUB Warranty we believe it is vital that we bring like-minded people on board to join usinthis journey!

The Opportunity!

Reporting to the Director ofClientServices,theClient Relationship Specialistroleis responsible forservice and managing our client’s day to day expectations along with working with theClient Development Specialist(CDS)to sell andassistin the sales ofdifferent typesof insurance.

Day in the life-

• Support theClient Development Specialistwith new builder membership applications, includingclient follow up, and noting/uploading supporting documents to the Broker Management System (WIMS).

• Introduce builder membersto WIMS, training them on databasefunctionalityandassistingtheirofficeas necessary.

• Develop andmaintainstrong, positive relationships with builder members and act as a subject matter expert on new home warranty.

• Collection of builder fees, risk premium and collateral security per terms andconditionsletters.

• Make renewal and expiry calls to existing clients,ensuringapplications are completedandsubmittedto Underwriting.

• Review and enter completion certificates, upload incomplete documents to registration.

• Reviewenrollments and collect all supporting documentsnecessary to complete and enter a new home registration.

• Complete all membershipchangessuchupdates tocontact information, and collection of documents needed to process shareholder changes.

• Work with theClient Development Specialistto quote and cross-sell insurance.

• Maintain a current understanding of specified sections of the acts and regulationsregardinghome warranty insurance in the geographical area of responsibility.

• Provide builders with guidance with respect to their obligations/requirements under home warranty protection regulations.

• All Administrative duties as reasonablyrequired.

What you will bringto our team-

• Level 1 or 2 General Insurance License or the willingness and desire to obtain.

• Proficient technical skills (i.e., Microsoft Office, Outlook, and other standard business software.)

• Exceptional time management and organizational skills.

• Exceptional communication, both verbal and written.

• Ability to work in a team and independently.

• Self-motivatedanda positive attitude.

• Experience in New Home Warranty,Real Estate conveyancing,Insurance and/or Construction would be considered an assetbut is notrequired.

• Post-Secondary education would be considered an asset.

• Fluency in Cantonese or Punjabi would be an asset but is notrequired.

Salary Expectations -

The expected salary range for this position is$45,000 to $55,000and will beimpactedby factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

• An exceptional and welcoming company culture.

• Excellent compensation, benefits, RRSP match and companyperks.

• Paid educational training and vast learning opportunities.

• Room for advancement and growth within the organization.

• A company that gives back and is active in the community.

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joiningHUByou will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we willassistyou along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses,designationsor programs.

What makes us differentthanall the rest?

Our Vision:To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission:To protect and support the aspirations of individuals,familiesand businesses. To empower our employees to learn,growand make a difference in their communities.

Our Core Values:

•Entrepreneurship:We encourage innovation and educated risk-taking.

•Integrity:We do the right thing every time.

•Teamwork:We work together to maximize results.

•Accountability:We measure and take responsibility for outcomes.

•Service:We serve customers,communitiesand colleagues.

If you value what we value, and like theperksalong the way – ApplyTODAY!

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at.If yourequireanyaccommodationsduring the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.

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Department SalesRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel Required

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