AI Engineering Lead

AI Engineering Lead Toronto, ONT, Canada and 1 more Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

We are seeking a forward-thinking AI Engineering Lead to join our innovative team and drive the future of Property & Casualty (P&C) insurance. As a AI Engineering lead specializing in Fraud and Risk Intelligence, you will serve as a technical authority and strategic leader in developing and deploying sophisticated AI-powered solutions to combat fraud across our Property & Casualty (P&C) insurance landscape. This lead role demands a visionary approach to identifying and mitigating emerging fraud trends through the strategic application of advanced AI. You will be instrumental in solutioning and leading the implementation of our next-generation fraud detection systems, mentoring a team of talented engineers, and setting technical directions for AI in this critical domain. You will be at the forefront of technological innovation, leveraging your expertise in data, AI models, and responsible AI to create impactful and scalable applications.

What to expect

• Strategic Fraud AI Leadership: Define and execute the long-term technical strategy for AI-driven fraud detection and prevention. Lead the solutions and development of scalable, real-time fraud detection systems, from conceptualization to production.

• Advanced AI Enablement & Integration: Spearhead the design and implementation of cutting-edge AI Application by integrating machine learning models (including LLMs, graph neural networks, and anomaly detection algorithms) tailored for complex fraud scenarios.

• System Architecture & Ownership: As the tech owner of our AI fraud prevention platform, you will Oversee the entire workflow from collecting and preparing data to putting models into production.

• Mentorship & Technical Guidance: Act as a lead and mentor to other AI engineers and data scientists. Provide expert technical guidance on complex projects, foster a culture of innovation, and elevate the team's capabilities in building robust AI solutions.

• Cross-Functional Strategy & Influence: Collaborate with senior leadership, underwriting, claims, and legal teams to align AI fraud initiatives with overarching business goals. Translate complex fraud-related business problems into actionable technical strategies.

• Responsible AI in Fraud Detection: Champion and enforce the highest standards of Responsible AI, ensuring all fraud models and systems are fair, transparent, explainable, and fully compliant with regulatory requirements. You will lead agentic red-teaming practices to identify and mitigate model vulnerabilities.

• Innovation & Research: Stay at the forefront of academic and industry advancements in AI for fraud detection. Drive innovation by prototyping and integrating novel techniques and technologies to stay ahead of fraudulent actors.

What you bring

• Expert Programming Skills: Mastery of Python and deep experience with AI/ML frameworks (e.g., TensorFlow, PyTorch, ..). Proven ability to write clean, high-performance, and maintainable code in Python, Java, SQL, and Spark.
• AI & Machine Learning Mastery: Deep expertise in a wide range of AI/ML techniques, with a specialization in anomaly detection, pattern recognition, and predictive modeling in adversarial contexts. Extensive, hands-on experience building and deploying LLM applications, RAG pipelines, and agent-based workflows for fraud detection.
• Data Expertise: A profound understanding of complex data structures, advanced data modeling, and the management of both structured (e.g., claims history, policy data) and unstructured (e.g., investigation notes, documents, images, audio) data at scale.
• Cloud Architecture: Extensive hands-on experience architecting and deploying scalable AI solutions on a major cloud platform (Google Cloud or AWS). Deep experience with Google Cloud, including Vertex AI and Gemini, is a significant asset.
• AI, API & Microservice Architecture: Proven experience designing and implementing sophisticated AI integration patterns, implementing scalable, event-driven microservice ecosystems. Expert-level proficiency in designing and governing API-first strategies to ensure seamless, secure, and high-performance integration between AI services and core enterprise platforms.Experience in Building MCP and A2A servers/protocols.
• Advanced Dev/MLOps: Expertise in Dev/MLOps best practices and tools, including advanced containerization with Docker and Kubernetes, CI/CD for machine learning, and AI observability.
• Responsible AI: Authoritative knowledge of the principles and best practices for building ethical, fair, and transparent AI systems, with specific experience in applying these to fraud detection.

Soft Skills

• Strategic Problem-Solving: Ability to analyze multifaceted business problems within the insurance fraud domain and architect innovative, effective AI-driven solutions.
• Leadership & Communication: Exceptional communication and collaboration skills, with a proven ability to mentor team members and articulate complex technical strategies to executive-level stakeholders.
• Innovation & Vision: A passion for staying ahead of the curve in AI and a demonstrated ability to identify and champion opportunities for innovation that provide a competitive advantage.

Experience

• A bachelor’s or master’s degree in computer science, Data Science, Artificial Intelligence, or a related field; a Ph.D. is a plus.
• 8+ years of experience in a technology-focused role, with a minimum of 3 years of proven, hands-on experience in building and deploying production-grade fraud use cases.
• Significant experience leading the design and implementation of large-scale AI projects from start to finish.
• P&C Insurance and Fraud Domain Expertise: Deep familiarity with core insurance processes, particularly claims management and underwriting, and extensive knowledge of fraud detection techniques are highly desirable.

Salary Range: $108,700 - $158,700

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.

This position is being posted to fill an existing vacancy.

Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.

What’s in it for you?

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Go ahead and expect a lot — you deserve it.

It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting accessibility@economical.com.

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).