We are seeking a highly organized and detail-oriented RMA Coordinator to join our team.
The ideal candidate will manage the return of defective or damaged products, ensuring efficient and accurate processing.
This role requires strong project management skills, adherence to detailed processes, basic electronics testing abilities, warehouse operations knowledge, and team management experience.
The RMA Coordinator will also coordinate with other divisions to ensure seamless workflow and customer satisfaction.
Key Responsibilities: RMA Processing: Oversee the entire RMA process from initiation to resolution, including logging, tracking, and closing RMAs.
Assign tasks, monitor performance, and provide guidance and support to team members.
Work with team members to ensuring products move quickly and correctly through the RMA process.
Inspect and document returned products accurately.
Project Coordination: Manage RMA-related projects, ensuring timelines and objectives are met.
Collaborate with cross-functional teams to streamline processes and improve efficiency.
Maintain detailed records of project progress and provide regular reports to management.
Process Adherence: Follow and enforce established RMA procedures and policies to ensure consistency and compliance.
Develop and refine processes to enhance efficiency and accuracy in the RMA workflow.
Train team members on RMA processes and best practices.
Basic Electronics Testing: Perform basic testing on returned electronic products to identify faults and determine appropriate actions.
Document test results and communicate findings to relevant teams for further analysis or repair.
Warehouse Operations: Supervise the receiving and shipping of returned products, ensuring proper documentation and handling.
Maintain a clean and organized work area within the warehouse.
Cross-Division Coordination: Liaise with other divisions as needed to resolve issues and ensure smooth operations.
Collaborate with teams to address and resolve RMA-related issues.
Qualifications: Proven experience as an RMA Coordinator, Project Manager, or similar role.
Strong organizational and project management skills.
Familiarity with basic electronics testing and troubleshooting.
Understanding of warehouse receiving and shipping processes.
Experience in managing and leading a team.
Excellent communication and interpersonal skills.
Proficiency in using inventory management and tracking systems.
Ability to follow detailed processes and procedures accurately.
Strong problem-solving skills and attention to detail.
Ability to work independently and as part of a team.
Preferred Qualifications: Experience in the electronics or manufacturing industry.
Knowledge of quality control and assurance practices.
RMA Coordinator • Scarborough, ON, CA
You are a high achiever looking to thrive in a fast-paced environment.You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals.You can communica... Show more
Become a Service Coordinator for Roam in Etobicoke, Ontario, and manage the entire subscription customer experience.Ensure excellent service delivery from pick-up to drop-off.As a key figure in Roa... Show more
BGV will be done for the selected candidates.Project Coordinator for storage migration (should have some basic knowledge in storage).The Migration Coordinator will be responsible for ensuring that ... Show more
Order Admin Support Coordinator.Scarborough location (875 Middlefield Rd) and requires regular in-person attendance,.The Order Admin Support Coordinator ensures accurate order processing and except... Show more
Position Title: Requirements Management Coordinator.STC is a joint venture between Aecon and FCC Canada Ltd.Metrolinx to deliver the Scarborough Subway Extension – Stations, Rail and Systems (SSE‑S... Show more
Umicore is a global materials and technology group focused on clean mobility and recycling.Reducing harmful vehicle emissions, giving new life to used metals, and powering the cars of the future ar... Show more
Yunshang Restaurant Group is a leading Chinese restaurant group with over 15 years of experience and 30+ successful locations across Canada.Our mission is to continually revolutionize Chinese hospi... Show more
Telescope Recruitment provided pay range.This range is provided by Telescope Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct ... Show more
We are looking for an inventory control coordinator to support all aspects of our company & operations.The inventory control coordinator responsibilities include providing operational support to bu... Show more
The Operations Coordinator at Malca-Amit is required to work in a fast paced customer focused environment and will be responsible for coordinating the full airfreight import/export/domestic cycle.A... Show more
We provide OEM and MRO solutions, lighting design, inventory management, training, automation expertise, and specialty services.We are currently seeking a Project Coordinator for our Construction /... Show more
Position Title: Quality Coordinator - Track.Metrolinx’sGO Expansion programis deliveringmore GOserviceacross the network, including the capacity to deliver two-wayserviceevery 15 minutes or better ... Show more
A leading security solutions provider in Toronto is seeking a Sales Coordinator to manage orders, support lead generation, and maintain CRM systems.Candidates should have at least 1 year of experie... Show more
A recruitment firm is seeking a skilled Medical Office Administrator for a temporary assignment in Toronto.This hands-on role involves overseeing the medical office's daily operations, managing pat... Show more
Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.The primary role of the Service Delivery Coordinator will be to provide a small number of tasks ... Show more
CPA Ontario is seeking a Registrations Coordinator who will be responsible for the assessment and review of CPA student registration, re‑registration, and admission to membership applications.This ... Show more
A leading CRM agency in Toronto is seeking a Project Coordinator to assist in managing client projects.The role involves coordinating efforts between teams, tracking timelines and budgets, and ensu... Show more
Metrolinx’s GO Expansion program is delivering more GO service across the network, including the capacity to deliver two-way service every 15 minutes or better on core routes.Work is already underw... Show more
We want Orah to be a place where people can do their best work and feel comfortable being themselves.We care more about how you think, how you act, and the perspective you bring than whether you ti... Show more
As the most "forward facing" employee at TMB Cosmetic Surgery, the Patient Coordinator is equal parts brand ambassador, gatekeeper, salesperson, problem solver, multitasker and general office admin... Show more
