Servicenow Training Content Developer
On behalf of our client in the Banking Sector, PROCOM is looking for a Senior Business Analyst.
Servicenow Training Content Developer – Job Description
Develop course materials from existing content and/or from a blank sheet of paper
Includes research
as needed to obtain complete, correct and current information
Develop comprehensive Confluence training page with all content
Design, develop, author, narrate, record, edit, and implement training content
Produce, edit, and deliver engaging training content through online learning format
Host live training sessions for a variety of medium to large audiences (up to 200+ attendees)
Design and develop learning outcomes assessment activities, including assessment questions, scenarios, and simulations
Servicenow Training Content Developer – Mandatory Skills
Experience with e-learning software such as Articulate Storyline or Adobe Captivate strongly desired
Excellent Verbal and written communication skills
Agility and adaptability
Problem solving skills, attention to detail and interpersonal skills
Ability to work independently and manage one's time
Basic mentoring skills necessary to provide support and constructive performance feedback
Advanced to expert knowledge of business analysis, project delivery practices and standards across the project life cycle
Knowledge of business process management techniques and principles involved
Ability to produce training modules in various formats (video and documentation)
Experience in Adult education and Live training
Experience Converting technical documents to user friendly modules
Critical thinking and problem-solving skills
Tech Savvy
Servicenow Training Content Developer - Nice to Have Skills
ServiceNow
Experience with Confluence
Servicenow Training Content Developer - Assignment Start Date
ASAP – 6 months to start
Servicenow Training Content Developer - Assignment Location
Toronto, ON – Work Hybrid
Servicenow Training Content Developer • Toronto, Ontario, Canada
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