Insurance Customer Service Representative

Job Description

Job Description

Successful Desjardins Agent is seeking a qualified professional to join their winning team ~ We are in the office, a short commute for the right person, near some great shops, in Richmond Hill, no city traffic! We want a candidate that wants to share their passion for looking after families, a great relationship builder. Become a part of our Desjardins family.

The person in this position contacts and assists clients in order to service and sell Home Auto and Life insurance products offered by the organization.

Main responsibilities

• Upon receiving a call, assists client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
• Establishes personalized telephone contact with the client. Creates a climate of trust conducive to the sale of a home or auto insurance policy. Educates and advises our clients on our products, while adhering to the company's underwriting policies.
• Seizes all sales opportunities, solicitation and product offers.
• Outbound calls
• Work with the agent to meet the office sales goals
• Develop leads via the telephone, in person.
• Sense of urgency to produce sales and service the client 100% of the time.

Qualifications