DevOps Specialist

Typical Day in Role

The DevOps Specialist contributes to the ongoing support and operations for applications within Global Finance and Risk Technologies. The incumbent will handle Application Production Operations. The incumbent will be a key contact with application development teams to ensure Production operations are automated and efficient. Support the Operations of critical Risk Applications such as Bancware (Asset Liability Management -ALM), RCRR, iFRS9, and others.

• assessments into Application Operations Maturity and provide automation improvement recommendations to development teams
• Executing / monitoring Monthly / Quarterly Operations (shift hours will be required)
• Ensuring ongoing communication of Operation status, completing regular status reports and escalating issues, as required.
• As a part of a support team provide excellent services and become a trusted advisor to customers via proactive and enthusiastic social engagement, technical depth and highest level of customer satisfaction in every interaction.
• Recommend and implement improvements, document knowledge in the form of incident notes and technical articles through team's knowledge base and Bank-wide social media. Prepare, coordinate and lead technical trainings for end users and team members.

Work effectively in a team environment by :

Candidate Requirements / Must Have Skills

Nice-To-Have Skills

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