Parts Service Technician

Reesink Dealership Network

Dealership : Lawson Sales

Position : Parts Technician

Location : Winnipeg

YOU matter to the US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forward to hearing from you!

This position is a Full-time opportunity based in Winnipeg, Manitoba

Must be eligible to work in Canada.

This is an on-site position.

Why work for Reesink Dealership Network?

Working within Lawson Sales, an Operating Company under Reesink Canada you are part of a winning and growing team; We are one of the largest agricultural equipment distributors in Canada.

Providing first-in-class customer service and sales to build long-term relationships.

As the Parts Technician for Lawson Sales , you are the key contact point for many of our customers. A normal day will have you dealing with walk-in customers & phone inquiries, and troubleshooting parts issues on a range of agriculture, turf, and green equipment.

You will handle all purchase orders, work oversee the inventory levels, and sell retail products. This job requires an ability to work with our inventory software systems and work as part of our Lawson Team.

In a typical day, YOU will :

• Taking a proactive approach to inventory control by assisting and reporting discrepancies.
• Ensuring internal and external customers receive the correct parts in a timely manner
• Assist in maintaining the retail sales floor and displays to meet or exceed the Dealership’s standards
• Assist in maintaining the cleanliness of the parts department and parts warehouse.
• Record all sales and customer transactions using the company-provided system, tools (Intellidealer), and guidelines
• Study and stay current on industry and product information.
• Attend training and Parts Department meetings as required.
• Treat Customers with the utmost respect and exert a positive can do attitude.
• Maintain accurate inventory records, including stock levels and part numbers.
• Receive, inspect, and organize incoming shipments of parts and products.
• Quick turnaround of any parts that are on backorder for customers and the shop
• Monitor stock levels and reorder parts as needed to prevent shortages.
• Assist with picking, packing, and shipping parts orders to the customer and or Shop
• Promote additional products or accessories to customers when applicable.
• Achieve sales targets and goals set by the parts department or organization.
• Participate in phone & marketing campaigns to promote the growth of parts sales

Knowledge, Skills & Abilities :

• Three years of knowledge in heavy equipment parts, automotive, industrial, or relevant experience
• Familiarity with parts catalogs and reference materials
• Basic computer skills for data entry and inventory tracking
• Excellent communication and interpersonal skills
• Ability to build rapport with customers and provide exceptional service
• Precision in identifying and handling parts accurately
• Ability to multitask and manage inventory efficiently
• Maintain a clean and orderly work environment
• The sales-oriented mindset with the ability to upsell products
• Meeting or exceeding sales targets is a plus
• Some Overtime work is required during peak seasons
• Basic warehousing experience
• Shipping & receiving functions
• Picking & packing parts shipments
• Record keeping

Total Rewards :

• Competitive wages.
• Continuous training and development program.
• Group benefits :
• Life Insurance
• Long-term disability.
• Extended Health Care
• Vision
• Dental
• Employee Assistance Program.
• Great work environment
• Employee events
• RRSP matching program
• Personal Days
• Paid Vacation

All applications will be reviewed; however, only those selected for an interview will be contacted.

About Lawson Sales

We are an authorized Kubota dealership serving Winnipeg and the surrounding area. We are proud to carry a large selection of new and pre-owned inventory.

When you are ready to invest in your new piece of equipment, from tractors to construction, or other agricultural equipment, our friendly and knowledgeable staff are prepared to make sure your experience is outstanding, from assisting while you're making your choice to ongoing maintenance and customization.

We value the opportunity to create a long-term relationship with our customers, and we do that by giving you the best customer service available.

About Reesink Canada :

Reesink Canada Holdings is a subsidiary of Royal Reesink, a Dutch company that started in 1786 as a blacksmith and has evolved into one of the largest equipment suppliers internationally.

Canada is one of the main markets for Royal Reesink. We believe that both the agricultural and construction equipment market have big potential in Canada.

That is why a Reesink Canada Holdings was founded as a dedicated entity for all Canadian activities.This provides an excellent match with Royal Reesink’s growth strategy, which is based in part on growth with existing brands in new markets.

Royal Reesink has been representing CLAAS for over 65 years in the Netherlands and also represents CLAAS, HORSCH and MACDON in Kazakhstan.

There are significant similarities between Western Canadian agriculture and agriculture in Kazakhstan, and therefore synergies can be realised.