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Infrastructure Advisor

Interconnexions LD
Trois-Rivières, QC, Canada
Full-time

In our company, every team member is far more than just a number you’re an essential part of our extended family. With a foundation built on strong family values, we believe in fostering close relationships, genuine kindness, and mutual support.

We prioritize the well-being of our employees because it’s their commitment and expertise that fuel our success. As an Infrastructure Advisor, you’ll take on a meaningful role, driving impactful projects while growing in a people-centered, collaborative environment where your insights and skills are celebrated and encouraged.

What We Offer You :

  • Competitive salary
  • Comprehensive group insurance
  • Employer contributions to your retirement plan with no employee contribution required
  • Unlimited telemedicine services, free for you and your entire family
  • Mental health support program offering free consultations for the whole family
  • A close-knit, family-oriented culture where each person truly matters
  • A warm, welcoming team environment
  • And many more unique perks!

Roles and Responsibilities :

  • Prepare and deliver monthly client reports, providing insights and clarity.
  • Maintain smooth operation of client infrastructures, ensuring optimal hardware, storage, and security.
  • Monitor and analyze system and network performance; troubleshoot and resolve issues swiftly.
  • Create and update technical documentation; serve as a go-to expert for team members.
  • Oversee daily backups, manage patch deployments, and ensure system security.
  • Develop and implement best-practice management procedures and policies.
  • Provide Tier 2-3 technical support, including OS installations and updates.
  • Contribute to the planning, design, and execution of new infrastructure projects.

Skills and Experience :

  • College or university degree in IT, or equivalent relevant experience.
  • At least 5 years in systems and network administration.
  • Proven experience with cloud infrastructure (Microsoft 365, Azure), virtualization (VMWare, Hyper-V), Windows Server, Active Directory, and PowerShell.
  • Strong understanding of system security and SAN storage.
  • Recognized certifications (e.g., Microsoft, VMWare, VEEAM) are an asset.
  • Excellent verbal and written communication skills in both French and English.
  • Knowledge of ITIL change management methodologies.
  • Self-motivated, detail-oriented, and diligent in task execution.
  • 8 days ago
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