Why Choose Us :
We are Waste Connectionsof Canadaan integrated services company that provides solid waste collection transfer disposal and recycling services to local residents and businesses throughout the U.S. and Canada. Were proud to be a different kind of company with a different kind of culture. One where self-directed empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community. As a customer service representative with us the minimum responsibilities are :
Answering customer calls and processing customer orders for new service discontinuance or changes inservice.
Entering and transferring accurate customer data into several systems
Accepting payments from customers researchingcustomer billing inquiries and updating customer account information.
Interacting with customers and Waste Connections employees to determineservicerequirements resolve problems or complaints and seeks cost-effective safe environmentally sound solutions toserviceissues.
What We Need From You :
2 years ofhigh-volume Customer Service experience
Experience with Microsoft Word Excel and Outlook
Excellent verbal and written communication skills
A professional and personable phone presence
What Youll Get From Us :
Competitive Wages : a salary between $50k and $55k annually
Retirement Plan with company match; let us help you save for your future
Benefits; Medical Dental Vision
Camaraderie : a stellar team of 7 driven professionals who love to laugh and have fun!
Perks perks perks! Employee Assistant Program Scholarship Opportunities for kids Employee Stock Purchase Plan
Insurance : Life Short Term / Long Term Disability
Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal provincial or local law regulation or ordinance.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.
Required Experience :
Unclear Seniority
Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 50 - 55
Customer Service Representative • Kitchener, Ontario, Canada