Human Resources Business Partner

The Baycrest Corporate Centre for Geriatric Care

has an exciting opportunity for a

HUMAN RESOURCES BUSINESS PARTNER

Posting Number: 9567

Position Type: Permanent Full-time

Shift Type: Day, Hybrid (3 days onsite)

Bi-Weekly Hours: 70 Hours, 7 hrs/shift

Union: Non-Union

About Us

The Baycrest Corporate Centre for Geriatric Care (BCCGC) serves as the corporate head office for the Baycrest Seniors Care family of companies, supporting our hospital, long-term care home, research centre, education programs and residential living communities. As the administrative and organizational hub of a system fully dedicated to aging and brain health, BCCGC brings people, our shared values and system-wide services together to strengthen care and experiences for older adults.

Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BCCGC fosters an environment where teams thrive and collaboration drives success. From enterprise planning to day-to-day operational support, BCCGC helps ensure the Baycrest vision — a world where every older person lives with purpose, fulfilment and dignity — comes to life.

Job Summary

The Human Resources Business Partner is a highly influential role that contributes to the organization in delivering both strategic and operational HR outcomes to support Baycrest People Strategy. This role will support our Research & Education, Innovation, Foundation, Terraces and Corporate portfolios and reports to the Director of Human Resources, working collaboratively with managers, union leaders, and key leaders in the hospital and Long–Term Care environments to lead employee and labour relation initiatives. You will develop an in-depth understanding of the management operations in order to integrate strategic human resources into their day to day activities and create a positive employee experience. This is a critical role in leading and fostering productive labour relations and employee engagement.

Responsibilities include but are not limited to:

Human Resources

• Develop proactive strategies in partnership with management clients to support their objective such as retention, employee engagement, and workforce planning in order to impact positively on Baycrest People Strategy.
• Leverage human capital measures to support management decision-making, short- and long-range planning and strategy development.
• Establish strong business relationships with Hospital leadership teams along with creating effective partnerships across HR, and throughout the organization.
• Serve as a trusted advisor to staff and leadership while ensuring alignment with best practices on HR-related matters.
• Coach and advise leaders on the interpretation & implementation of applicable legislation, company policies, and appropriate resolution to HR related issues. Participate in the development and maintenance of Human Resource policies, programs, and procedures that result in alignment with corporate values, compliance with relevant regulations, and achievement of business objectives.
• In close partnership with Managers and the Talent Acquisition Specialist, identify critical talent gaps and develop and execute talent acquisition strategies for attracting top talent across the hospital, championing the building of talent pipelines for critical roles. Monitor all day-to-day workforce analytics/trends and provide thought leadership and insights on key HR metrics to improve business results (turnover, sick leaves, absenteeism, employee performance, retention).
• Act as the lead customer service agent for Human Resources, receiving issues/complaints and facilitating timely resolution of these issues.
• Facilitate the delivery of HR services including HR operations, recruitment, total rewards and organizational effectiveness.
• Promote employee morale, engagement, fairness, diversity, and equity.

Employee and Labour Relations

• Supporting managers in addressing complex labour and employee relations issues with the intention of supporting the business unit to achieve its operating and clinical objectives.
• With advanced experience in human resources and labour relations act as a mentor and professional practice leader for other members of the human resources business partner team.
• Liaising heavily with key union leadership with a view to developing highly functional relationships that advance the objectives of the organization and contribute to Baycrest being a workplace of choice.
• Lead both formal and informal labour relations processes including grievance administration and labour management committees.
• Conduct, lead, execute full cycle workplace investigations, including preparing briefing notes with full analysis, aligned with departmental standards.
• Partner and support Occupational Health and Safety, through return-to-work plans, accommodation, attendance support program and injury/illness reporting
• Stay abreast of key industry trends and the HR landscape, translating insights into organizational application.

Qualifications include but are not limited to:

• A minimum of 3-5 years of previous experience in a human resources generalist role
• A degree in Human Resources, Labour Relations or a related field
• Certified Human Resource Leader (CHRL) designation preferred
• Coaching, counseling and facilitation skills needed to lead managers/directors in developing effective employee/labour relation practices
• Strong customer services skills with the ability to exercise crucial thinking and problem solving
• Models excellence in client service, dependable and focused on finding solutions to
• advance organizational goals and objectives Excellent negotiation and consensus-building skills.
• Excellent interpersonal, communication, problem solving, conflict resolution skills and judgment
• Strong relationship management skills with experience in partnering, influencing, coaching and building credibility with leaders and the HR team
• Strong change management skills with demonstrated ability to act as a catalyst for change within the operation
• Strong business acumen and issue resolution skills with the ability to deal with situations in an open, objective and flexible manner
• Direct health care, long term care, or public sector in an unionized environment preferred
• Full understanding and demonstrated working knowledge of relevant Employee and Labour Legislation including Employment Standards, Ontario Labour Relations Act, Human Rights Code

Compensation

At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.

The salary range for this position is $102,072 to $127,590 per year.

Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.

Required Skills


Required Experience